topic Re: Phone compatibility checker not working? in Get Support

Phone compatibility checker not working?

nate_c — Wed, 05 Jan 2022 14:57:21 GMT

Hello,

My previous smartphone utterly bricked this weekend, and I'm shopping around for a replacement. I want to keep my Public Mobile plan rather than buy a phone on contract with another carrier. Unfortunately, the phone compatibility checker on the "getting started" page of the PM website does not seem to be working. When I select the "brand" dropdown menu there are no options in it. Tried on 3 different computers, VPN and adblock both on and off, even tried on my computer at work, no luck.

Is there an alternative source of information for phone compatibility out there somewhere? Eg. a document that lists all compatible phone models?

Alternatively if anyone with more phone knowledge than me would kindly spare some time to help me out I'm looking at the following models right now:
-Samsung Galaxy A30S A307G Unlocked GSM Dual SIM
-Huawei P30 Lite Dual SIM Global GSM Factory Unlocked MAR-LX3A (International Version)
-Huawei P30 Lite Dual SIM Global GSM Factory Unlocked MAR-LX2 (International Version)

Re: Phone compatibility checker not working?

hairbag1 — Mon, 16 Mar 2020 15:48:08 GMT

Don't know about Huawei...but the A30s will be just fine to replace your old phone.

Re: Phone compatibility checker not working?

Anonymous — Mon, 16 Mar 2020 15:49:07 GMT

willmyphonework

Re: Phone compatibility checker not working?

gblackma — Mon, 16 Mar 2020 15:58:00 GMT

@nate_c in terms of compatibility

MAR-LX2 PARTIALLY compatiably no band 4 LTE https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Huawei-P30-Lite-model-MAR-LX2/m-p/414330/highlight/true#M31824
MAR-LX3 fully compatible used on the Koodo network https://www.frequencycheck.com/carrier-compatibility/L3qMUg1/huawei-p30-global-dual-sim-td-lte-ele-l29-128gb-huawei-elle/public-mobile-canada
A307G fully compatible If its this one here https://www.bhphotovideo.com/c/product/1508039-REG/samsung_sm_a307g_64_v_galaxy_a30s_sm_a307g_dual_sim.html/specs

Re: Phone compatibility checker not working?

nate_c — Mon, 16 Mar 2020 16:03:49 GMT

@gblackma re: the Samsung, is this the same one? https://www.amazon.ca/Samsung-Galaxy-Unlocked-Triple-Camera/dp/B07YGLJ3VQ/ref=sr_1_4?th=1

Re: Phone compatibility checker not working?

gblackma — Mon, 16 Mar 2020 16:07:48 GMT

@nate_c Yes it is