topic Re: Data has stopped working in Get Support

Data has stopped working

ilovecats516 — Wed, 05 Jan 2022 14:57:04 GMT

Hi there,

My data on my iPhone SE has stopped working, but I've checked and I have lots of it in my account. Could someone let me know what's up?

Jb456 — Mon, 16 Mar 2020 01:52:28 GMT

So you've logged into your account?

Your account is active and under my data and add-on section data still shows there???

Have you tried rebooting your phone?

ilovecats516 — Mon, 16 Mar 2020 01:53:02 GMT

Yes, my account is active and I've tried rebooting. I'll try rebooting again.

ilovecats516 — Mon, 16 Mar 2020 01:54:08 GMT

Ok, never mind, rebooting again fixed it. Thanks!

Jb456 — Mon, 16 Mar 2020 02:50:33 GMT

@ilovecats516 you could try resetting your network settings. By doing so saved wifi password will likely be erased as well.

Jb456 — Mon, 16 Mar 2020 01:55:03 GMT

Glad you resolved the problem 😁