topic Log ins fail in Get Support

Log ins fail

cedars56 — Wed, 05 Jan 2022 14:56:19 GMT

Can't log in to either Self Serve or Community so can't reach a moderator. I created a new registration with new user name and password. I was then listed as a new user but still CAN'T LOG IN

Re: Log ins fail

will13am — Sun, 15 Mar 2020 00:35:18 GMT

@cedars56 , you must have successfully logged into the community forum otherwise this post would not have been possible. Anyway, via this login you can access the ticketing system. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

Re: Log ins fail

gblackma — Sun, 15 Mar 2020 00:36:00 GMT

@cedars56 Use this private message link to contact them directly https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437