topic Re: Potential Incompatibility | Vivo Y51 in Get Support

Potential Incompatibility | Vivo Y51

Obice — Wed, 05 Jan 2022 14:55:55 GMT

Hello,

I am wondering if a Vivo Y51 is compatible with Public Mobile.

A quick Google search indicates to me that it should but then the website (https://willmyphonework.net/) says it will absolutely not work.

Do bands work separately or in tandem?

Re: Potential Incompatibility | Vivo Y51

kselmak — Sat, 14 Mar 2020 17:48:39 GMT

Hi @Obice

Which frequencies are supported?

They have versions that do and don't

You need 850 and 1900 MHz umts for talk

LTE would be 2,4,7 the more the better

Re: Potential Incompatibility | Vivo Y51

CannonFodder — Sat, 14 Mar 2020 17:49:17 GMT

@Obice wrote:
Hello,

I am wondering if a Vivo Y51 is compatible with Public Mobile.

A quick Google search indicates to me that it should but then the website (https://willmyphonework.net/) says it will absolutely not work.

Yes, that site shows it absolutely won't work, and based on what I see here: https://www.gsmarena.com/vivo_y51-7785.php I think it might be correct.

You can also check out this thread on the forums, and do a little comparison.... it seems like that phone has only a few bands that PM uses: https://productioncommunity.publicmobile.ca/t5/Discussions/LTE-network-fundamentals/td-p/130581/page/3#M43988

Re: Potential Incompatibility | Vivo Y51

sunflowershine — Sat, 14 Mar 2020 17:50:54 GMT

@Obice Based on VIVO Y51 spec. and what PM's network requirements listed below, it should be fine.

NETWORK

Technology	GSM / HSPA / LTE
2G bands	GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2
3G bands	HSDPA 850 / 900 / 2100
4G bands	LTE 850 / 900 / 1800 / 2100 / 2600 - Malaysia
	LTE 900 / 1800 / 2100 - Thailand, Indonesia
Speed	HSPA 42.2/5.76 Mbps, LTE Cat4 150/50 Mbps

Check Your Phone's Compatibility

To test whether your phone i’s compatibility with our network and not marked as lost or stolen, click here.Public Mobile uses the following frequency bands:

4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS).

Please note that this information is indicative only. Your phone's compatibility with our 4G or 4G LTE networks is based on the radio frequencies of your phone. Public Mobile does not guarantee that your phone will work on our mobile network.

Re: Potential Incompatibility | Vivo Y51

gblackma — Sat, 14 Mar 2020 17:55:29 GMT

Public Mobile works on following frequencies:

For 3G use (UMTS/HSPA): 850MHz/1900MHz bands
For 4G/LTE use: 1700MHz/2100MHz bands
For 4G/LTE use: 700 MHz band

Based on these specs https://en.gsm.cool/specs/vivo-y51 @Obice. The phone is 3g compatible only. So you will be able to talk and text everywhere and only use data where 3g is available. Any places with LTE only, data will be unavailable.

Re: Potential Incompatibility | Vivo Y51

Obice — Sat, 14 Mar 2020 18:01:57 GMT

Thanks for the input, I searched all that though so I guess I just have to put the SIM in and find out.

This is for someone I know, it's not mine. So if it doesn't work on theirs I guess we'll have to figure out something.

Overall, he just needs the ability to talk and text.

Re: Potential Incompatibility | Vivo Y51

gblackma — Sat, 14 Mar 2020 18:04:39 GMT

@Obice If that's all that is required, then he should be okay.

Re: Potential Incompatibility | Vivo Y51

sunflowershine — Sat, 14 Mar 2020 18:10:15 GMT

@Obice If it is for talk and text, it should be fine.

Re: Potential Incompatibility | Vivo Y51

Obice — Sat, 14 Mar 2020 18:42:21 GMT

I know it's working for him, he's able to text.

Re: Potential Incompatibility | Vivo Y51

CannonFodder — Sat, 14 Mar 2020 18:43:44 GMT

@Obice wrote:
Thanks for the input, I searched all that though so I guess I just have to put the SIM in and find out.

THAT sounds like the best idea.... let us know what you find out.

Re: Potential Incompatibility | Vivo Y51

CannonFodder — Sat, 14 Mar 2020 18:47:16 GMT

@gblackma wrote:
@Obice If that's all that is required, then he should be okay.

Do you and @sunflowershine KNOW this for a fact? I don't personally know enough about this stuff, but based on the frequencies that the phone supports, and what PM requires, it appears that on 3G that phone supports ONLY 850 Mhz..... 🤔

Re: Potential Incompatibility | Vivo Y51

CannonFodder — Sat, 14 Mar 2020 18:48:23 GMT

@Obice wrote:
I know it's working for him, he's able to text.

What about making & receiving calls?

Re: Potential Incompatibility | Vivo Y51

Obice — Sat, 14 Mar 2020 18:53:26 GMT

@CannonFodder I am not sure. He said he would try to test everything "later". I'd do it myself but I'm helping remotely, so if he's done I'm done.

If he can send texts I don't know why he can't make calls, too.

He said he was going to "use up some airtime" so I presume he will know soon enough.

Re: Potential Incompatibility | Vivo Y51

Obice — Sat, 14 Mar 2020 22:02:20 GMT

To confirm, his calling and texting works and his data also works.

Re: Potential Incompatibility | Vivo Y51

CannonFodder — Sat, 14 Mar 2020 22:04:50 GMT

@Obice wrote:
To confirm, his calling and texting works and his data also works.

Awesome! 👍 I totally thought it wouldn't FULLY work, based on the few supported bands on that phone..... actually trying it is the best way to find out.

Re: Potential Incompatibility | Vivo Y51

gblackma — Sat, 14 Mar 2020 22:11:05 GMT

@CannonFodder If you looked at the link that I used, it also said 3g gsm band 1900 and I still will say that the data will only work on 3g, not 4g LTE.

Re: Potential Incompatibility | Vivo Y51

Obice — Sat, 14 Mar 2020 22:11:08 GMT

@CannonFodder I wasn't sure myself but trying is always best.

Re: Potential Incompatibility | Vivo Y51

Obice — Sat, 14 Mar 2020 22:11:58 GMT

@gblackma To that I ask what is the difference? Public throttles our data to 3mb up and down on LTE any way.

Re: Potential Incompatibility | Vivo Y51

gblackma — Sat, 14 Mar 2020 22:14:45 GMT

@Obice the difference is that in areas where there is only 4g LTE data available, your friend will be unable to use it and have no data access.

Re: Potential Incompatibility | Vivo Y51

Obice — Sat, 14 Mar 2020 22:15:06 GMT

@gblackma Fair enough.

This is when you phone a friend. :smileyvery-happy: Or as a very last resort 9-1-1.