topic Re: Phone Compatibility Checker Not Working in Get Support

Phone Compatibility Checker Not Working

eeLS — Wed, 05 Jan 2022 14:54:46 GMT

I was trying to use the phone compatibility checker to see if I can refer someone to PM. However, the drop downs are empty and there are no options to choose from. Anyone else experiencing the same issue?

Re: Phone Compatibility Checker Not Working

Jb456 — Fri, 13 Mar 2020 05:37:59 GMT

Try this site.

willmyphonework.net

Also what is the make and model of phone? we can help you as well.

Re: Phone Compatibility Checker Not Working

mpcdesign — Fri, 13 Mar 2020 05:48:23 GMT

@eeLS, and @Jb456, that link isn't working properly.

Instead, try this link, no error messages: Will My Phone Work in Canada

Then go to Amazon, and do a search on your phone. For example, if I had a Motorola G7, the specs would read:

HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - 4G LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700), 17(700), 20(800), 25(1900), 26(850), 66(1700/2100), 38(2600), 40(2300), 41(2500) - Dual SIM (Nano-SIM, dual stand-by)

Re: Phone Compatibility Checker Not Working

computergeek541 — Fri, 13 Mar 2020 05:47:57 GMT

@eeLS

None of these compatability checkers will ever be 100% accurate or complete. They're a good place to start but's it's good to know exactly what types of networks that the device is capable of connecting to.

At the very least, Public Mobile custoemrs need a phone with at least UMTS/HSPA 850/1900MHz or else phone calls won't be possible.

Re: Phone Compatibility Checker Not Working

Jb456 — Fri, 13 Mar 2020 06:15:22 GMT

@mpcdesign

Link is working fine for me.

There certificate might need to be updated.....

Re: Phone Compatibility Checker Not Working

Triguy — Fri, 13 Mar 2020 09:57:46 GMT

Try clearing your cache and cookies then reboot.

Re: Phone Compatibility Checker Not Working

nateey003 — Sun, 15 Mar 2020 00:07:04 GMT

Make sure on the device that you are using to check the website that your date and time setting are correct. Sometimes when it's not correct it will give you errors that the webpage is not secure and won't connect.