topic Re: Payment voucher in Get Support

Payment voucher

Johnbrech — Wed, 05 Jan 2022 14:53:04 GMT

I just bought a payment voucher for 40.00 dollars and when I tried to add it to my account it said to check the number so I re entered it 3 times and it still wouldn’t add the 40 dollars...nor do I correct this

Re: Payment voucher

Dunkman — Sun, 01 Dec 2019 20:25:10 GMT

@Johnbrech

When did you purchase your voucher? It sometimes takes several hours to activate. You could also try dialing 611 to enter voucher number. There are a couple of sets of numbers on voucher. Make sure that you are entering the "right" number.

Re: Payment voucher

GR — Sun, 01 Dec 2019 20:25:29 GMT

@Johnbrech can you try entering it by calling 611 from your phone? Some vouchers have to get activated by the store and it can take up to 24 hours before they'll work