topic Need PUK Code in Get Support

Need PUK Code

dmwolodka29 — Wed, 05 Jan 2022 14:52:57 GMT

I'm getting a network locked Sim card inserted message and asking for PUK, the default 1234 isn't working.

Re: Need PUK Code

gblackma — Tue, 10 Mar 2020 18:43:29 GMT

@dmwolodka29 stop trying to guess it, it will be useless after 10 attempts. Contact the moderators and ask them to for it. Click on the green questionmark in the white circle at the bottom right of your screen. This connects to the autobot Simon. Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket)

@dmwolodka29 wrote:
I'm getting a network locked Sim card inserted message and asking for PUK, the default 1234 isn't working.

Re: Need PUK Code

will13am — Tue, 10 Mar 2020 18:46:41 GMT

@dmwolodka29 , this is the help article for PUK code. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

Re: Need PUK Code

Triguy — Tue, 10 Mar 2020 18:49:59 GMT

Here is a previous thread with an explaination by one of the orcales, Luddite. https://productioncommunity.publicmobile.ca/t5/Getting-Started/PUK-Code/m-p/423240

Re: Need PUK Code

computergeek541 — Tue, 10 Mar 2020 22:12:57 GMT

@dmwolodka29 wrote:
I'm getting a network locked Sim card inserted message and asking for PUK, the default 1234 isn't working.

A PUK would never be 1234. Is your phone asking for SIM Network Unlock PUK? If it is, your phone is locked to a different carrier. Public Mobile wouldn't be able to help.