topic Re: frozen sim card in Get Support

frozen sim card

maxwell14 — Wed, 05 Jan 2022 14:52:51 GMT

Hi. We were trying to unock over phone from bell and my husband entered the wrong key lock too many times and our sim card was frozen. Any ideas how can we unfreeze it.

Re: frozen sim card

Triguy — Tue, 10 Mar 2020 17:21:03 GMT

If you phone is locked to Bell then you would need to contact them to unlock it.

Here is a previous thread with an explaination by one of the orcales, Luddite. https://productioncommunity.publicmobile.ca/t5/Getting-Started/PUK-Code/m-p/423240

Re: frozen sim card

gblackma — Tue, 10 Mar 2020 17:19:51 GMT

@maxwell14 What's the exact message that you are getting? Thanks.

@maxwell14 wrote:
Hi. We were trying to unock over phone from bell and my husband entered the wrong key lock too many times and our sim card was frozen. Any ideas how can we unfreeze it.

Re: frozen sim card

Dunkman — Tue, 10 Mar 2020 17:19:58 GMT

@maxwell14

You will need to contact moderator to get PUK code.

Click on question mark on right lower corner of website. Type: contact moderator. Follow prompts to submit ticket to get moderator help.