topic Re: About Black Friday's Offer in Get Support

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Alvin_Jiang — Wed, 05 Jan 2022 14:52:31 GMT

Re: About Black Friday's Offer

dabr — Sat, 30 Nov 2019 21:22:54 GMT

@Alvin_Jiang wrote:
I don't think the offer is fair, especially for old customer like me. Can I choose to close my account now and get a new sim card? Then I can get free activation + one month free. What a beautiful plan!

Yes you can certainly do that, however, if you have any referral, loyalty or community rewards, you will lose those. But if it makes sense financially for you to open a new account, then you should go ahead.

BTW you would also lose your tel. number.

Re: About Black Friday's Offer

Lemony_Snicket — Sat, 30 Nov 2019 21:28:43 GMT

Life is not always fair. I don't see the value in starting a new plan just to get a free month. The cost of abandoning the existing account is not without cost.

Re: About Black Friday's Offer

ShawnC13 — Sat, 30 Nov 2019 22:09:07 GMT

@Alvin_Jiang wrote:
I don't think the offer is fair, especially for old customer like me. Can I choose to close my account now and get a new sim card? Then I can get free activation + one month free. What a beautiful plan!

How long have you been a customer? If you want to go ahead with your plan to cancel and start an account again with the same number you would have to port out to another provider $$ forfeiting any unused portion of your plan $$, purchase a new PM sim $$, port back in and on top of that lose any of the rewards mentioned above. I am sure you have saved more than one month of service by being with PM over your old provider already.

Re: About Black Friday's Offer

popping — Sat, 30 Nov 2019 22:22:00 GMT

Existing customers may have a promo when they activate a new plan with PM. To be fair, each customer gets one promo only. Lot of issue to consider before activating another plan:

- you have to port out and port in again if you want to keep the existing phone number

- you will be starting over again for the loyalty reward

- any available fund in your account will be gone if you cancel.