topic Data won’t work in Get Support

Data won’t work

libby13 — Wed, 05 Jan 2022 14:51:13 GMT

So I transferred my number from my previous provider and I got an email saying that went through but when I tried to set up my data by entering the APN, MMSC, and MMS information I don't have what everyone else has when they click Settings -> Cellular -> Cellular Data Network, all I get is this:

Please help me if you've had this problem what did you do to fix it and set up your data?! Thanks

Re: Data won’t work

Jb456 — Mon, 09 Mar 2020 06:31:55 GMT

Try putting it to isp.mb.com

(Since it's an iPhone)

Then turn off phone for a few minutes and reboot.

If that fails...5 minutes on airplane mode... reboot..

Let us know and Welcome to Public Mobile 🙂

Re: Data won’t work

computergeek541 — Mon, 09 Mar 2020 06:33:26 GMT

@libby13

Porting in your number wouldn't affect your ability to use data. I assume that both calls and text messages are working?

Re: Data won’t work

libby13 — Wed, 18 Mar 2020 20:51:51 GMT

Thanks for your help but it's working now I guess I just needed to wait a bit!

Re: Data won’t work

libby13 — Mon, 09 Mar 2020 06:37:04 GMT

Thanks for your help! It's working now and I didn't change anything so I guess I just needed to wait a bit!