topic Adding funds in Get Support

Adding funds

AllenBennett — Wed, 05 Jan 2022 14:51:08 GMT

How do i add funds? That may be the issue.... i'm on autopay but cannot unsuspend my account or reduce my plan. It's expires Dec 3rd

Edited by computergeek541: changed title to remove customer's phone number

Adding funds

will13am — Fri, 29 Nov 2019 08:47:36 GMT

@AllenBennett , if your current plan cycle expires on December 3, why is the account suspended already. Anyway, if you do have a credit card in the account, just click on make a payment in the overview tab and from there you simply select an amount that will be added to the account. With funds in the account, you can use it to pay for a renewal, buy an add-on, etc.

Adding funds

geopublic — Fri, 29 Nov 2019 08:47:53 GMT

@AllenBennett wrote:
How do i add funds? That may be the issue.... i'm on autopay but cannot unsuspend my account or reduce my plan. It's expires Dec 3rd

@AllenBennett if you account is suspended just access selfserve and hit the reactivate button and follow the prompts to make a payment.