topic Re: Charged twice for signing up in Get Support

Charged twice for signing up

air6ornepig — Wed, 05 Jan 2022 14:49:50 GMT

I've been double-charged for signing up.

I tried looking for a way to contact publicmobile but there is no contact information, anywhere. The ticket submission system on this site is literally broken. It does not work. It keeps giving me errors despite giving correct information. The publicmobile twitter can't be DM'd and I doubt the twitter has any power regarding my payments.

@Moderator_Team I am extremely pissed off right now for being double-charged and wasting my day trying to find a contact method. I want to contact somebody directly. This is incredibely shady.

Re: Charged twice for signing up

ChuckYeah — Wed, 27 Nov 2019 00:09:13 GMT

If the ticket system isn't working use the contact link below:

Creating a support ticket:
Explain your issue to SIMON, seen below:

Use as few words as possible to allow the BOT to understand. Answer his questions until you get here:

Click on "Submit a ticket" and the Moderator team will respond to your concern, usually within 48 hours.

Alternatively, you may send a private message to moderator through the following link :
Contact @Moderator_Team

About @Moderator_Team
Moderator Hours
Monday-Friday: 8AM- 12AM EST
Saturday & Sunday: 8AM-10PM EST

Re: Charged twice for signing up

dtbalson — Fri, 28 May 2021 17:49:21 GMT

I am going through the same experience. That is how I found your post.