topic Re: For a limited time - Get an extra $20 Credit when you refer a friend to Public Mobile in Get Support

Refer a friend

Cara35 — Wed, 05 Jan 2022 14:49:14 GMT

My daughter got me to switch to public mobile. She didn’t know her referral code tho. So I didn’t add one when I signed up. Is there anyway she can still use her code with me signing up? Even tho I’m already signed up ?

Re: For a limited time - Get an extra $20 Credit when you refer a friend to Public Mobile

Cara35 — Mon, 25 Nov 2019 21:40:01 GMT

My daughter got me to switch to public mobile. But she didn’t know her code. Anyway she can still get the referral bonus ?

Re: Refer a friend

popping — Mon, 25 Nov 2019 21:44:13 GMT

@Cara35 wrote:
My daughter got me to switch to public mobile. She didn’t know her referral code tho. So I didn’t add one when I signed up. Is there anyway she can still use her code with me signing up? Even tho I’m already signed up ?

Create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact human" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.

Re: Refer a friend

ShawnC13 — Mon, 25 Nov 2019 21:46:13 GMT

@Cara35 wrote:
My daughter got me to switch to public mobile. She didn’t know her referral code tho. So I didn’t add one when I signed up. Is there anyway she can still use her code with me signing up? Even tho I’m already signed up ?

You can contact the moderators to look into this for you.

You will need the assistance of the Moderators and to do that you will need to create a Trouble Ticket. Click this link https://publicmobile.ca.ada.support/chat/ and enter your question into SIMon. Follow the prompts to get to the Contact Us button and then a Submit Ticket button will appear.

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

More info on moderators

Re: Refer a friend

geopublic — Mon, 25 Nov 2019 21:49:31 GMT

@Cara35 Submit a ticket to PM and include your daughter's code. Explain what happened and ask them if it's possible to add the code to your account. To submit a ticket do the following:

Re: Refer a friend

Luddite — Mon, 25 Nov 2019 21:50:16 GMT

@Cara35 Have your daughter's referraal code ready to give to the moderators when they respond to your ticket submission.