Need moderator help

Lucifer1 — Wed, 05 Jan 2022 14:49:00 GMT

Because I'm coming from Kudo, the self-serve porting feature tells me I need a moderator to provide assistance. How do I do this?

Re: Need moderator help

Jb456 — Sat, 07 Mar 2020 00:33:48 GMT

Koodo prepaid? Then yes you need a moderator.

Two ways to reach them.

Or private message them at link below

CLICK HERE

Re: Need moderator help

geopublic — Sat, 07 Mar 2020 00:34:52 GMT

@Lucifer1 wrote:
Because I'm coming from Kudo, the self-serve porting feature tells me I need a moderator to provide assistance. How do I do this?

@Lucifer1 You need to submit a ticket to PM include your Koodo account number, name on the account and your Koodo phone number.

To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:

If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Please note that account verification may be required when contacting the Moderator Team

topic Need moderator help in Get Support

Need moderator help

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