topic Re: Add ons in Get Support

Add ons

GlennK — Wed, 05 Jan 2022 14:48:57 GMT

Who do I go to for questions about my account and any questionable debits to my account?

Re: Add ons

geopublic — Mon, 25 Nov 2019 03:00:39 GMT

@GlennK wrote:
Who do I go to for questions about my account and any questionable debits to my account?

@GlennK For incorrect billing issues or rewards not being applied properly best to submit a ticket to PM as follows:

Re: Add ons

cellphoneuser1 — Mon, 25 Nov 2019 09:13:18 GMT

@GlennK wrote:
Who do I go to for questions about my account and any questionable debits to my account?

Public Mobile does weird things in the payment history like showing a prices higher than advertised price but the issuig a credit to balance it out. If you give some details, maybe someone can answer questions here without needing a moderator.

Re: Add ons

Kylie34 — Mon, 25 Nov 2019 10:10:15 GMT

Yes I completely understand. The way they do it is very annoying. They charge you the pre discounted price on your first bill and put your discount in to credits. Then on your second bill the next month, the credits will be discounted from that bill.