topic Re: changing plan is not working in Get Support

changing plan is not working

aymanafana — Wed, 05 Jan 2022 14:48:48 GMT

I am trying to chnage my plan but I keep getting an error and blank page , you need to restart yoru server or fix the issue.

Re: changing plan is not working

Triguy — Fri, 06 Mar 2020 16:45:13 GMT

Try using a different browser. Also clear your cache and cookies then reboot.

Re: changing plan is not working

computergeek541 — Fri, 06 Mar 2020 16:46:45 GMT

@aymanafana wrote:
I am trying to chnage my plan but I keep getting an error and blank page , you need to restart yoru server or fix the issue.

The current plan showing as blank or other strange things with the self serve site do happens sometimes. You'll have to try again later.

If you were trying to perform an immediate plan change, I would advise to first check your current plan details and your payment history to see if your plan was already processed.

Re: changing plan is not working

gblackma — Fri, 06 Mar 2020 16:50:43 GMT

@aymanafana you should also take into account that if you signed up under a promotion, you may lose it based on the terms if you change your plan. For example under the last lunar promotion you lose it if you switch plans.