topic Re: Switching phones same sim in Get Support

Switching phones same sim

Tayshakes — Wed, 05 Jan 2022 14:47:42 GMT

Is it possible to switch phones with your public mobile sim? My new phone says it's compatible and not locked to anyone but won't accept my sim.

Re: Switching phones same sim

gblackma — Thu, 05 Mar 2020 14:02:30 GMT

@Tayshakes yes it is. What's the make and model of your new phone? Thanks.

@Tayshakes wrote:
Is it possible to switch phones with your public mobile sim? My new phone says it's compatible and not locked to anyone but won't accept my sim.

Re: Switching phones same sim

will13am — Thu, 05 Mar 2020 14:04:09 GMT

Yes it's possible to switch a SIM card to a different phone. Depending on the model of phone, there could be band compatibility issues. The phone will not report such issues. You find out by trial and error out check the available bands on the phone first.

Re: Switching phones same sim

Jb456 — Thu, 05 Mar 2020 14:05:20 GMT

Yes it's as easy as taking sim out and putting it in the other.

Are you saying its a different size sim?? The newer sims come with 3 in one for the different sizes...is yours one like that ? Where the sim is regular size you can remove pieces to bring it down to micro or nano??

If not you'll have to buy a new sim. Walmart $10 plus province taxes . .

Then you change your sim in your account...Green arrow on pic.

Or is your issue something else? What is exactly the issue please explain?

Re: Switching phones same sim

gblackma — Thu, 05 Mar 2020 14:06:59 GMT

@Tayshakes restart your new phone with the PM SIM in it.

Re: Switching phones same sim

Triguy — Thu, 05 Mar 2020 14:54:19 GMT

You should be able to put the sim in your other phone as long as it is compatiable with PM and unlocked.

Try restarting your phone.

You may need to setup the PM APN settings if you use data.

APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

More info for particular devices:

https://apn-canada.gishan.net/en/apn/public-mobile

Re: Switching phones same sim

ddeep91 — Thu, 05 Mar 2020 15:01:32 GMT

@Tayshakes wrote:
Is it possible to switch phones with your public mobile sim? My new phone says it's compatible and not locked to anyone but won't accept my sim.

Hey @Tayshakes ,

It is definitely possible to switch phones. As long as the phone is compatible.

What phone do you have? Do you get any message?

Can you give us more details on what happens when you insert the sim?

HERE is the link where you can check if your phone is compatible with the BANDS

(Once you open the page Scroll down to the bottom of the page and click

Cheers

Re: Switching phones same sim

geopublic — Thu, 05 Mar 2020 14:57:59 GMT

@Tayshakes wrote:
Is it possible to switch phones with your public mobile sim? My new phone says it's compatible and not locked to anyone but won't accept my sim.

@Tayshakes

Select the right size. Your sim is a tri punch card and newer phones take tha nano size so just punch it out to make it smaller.