topic Re: Setting up Voicemail on Iphone 6 in Get Support

Setting up Voicemail on Iphone 6

DFletch — Wed, 05 Jan 2022 14:45:39 GMT

When I dial 1 to setup my voicemail on my iphone 6, I get an 'Error Performing Request / Unknown Error' screen. My wife can call my number and receive a generic Voicemail message, but I cannot check my Voicemails or set up my greeting. Any advice?

Re: Setting up Voicemail on Iphone 6

iPhoneUser — Tue, 03 Mar 2020 18:35:15 GMT

Set Up Voicemail

Voicemail requires you to have talk included in your plan, as accessing voicemail will use plan minutes. To access voicemail in the U.S., you will need to purchase the U.S. Roaming Add-On with Talk included. A maximum of 10 messages may be stored, with a maximum length of 5 minutes each. Voicemail messages will be automatically deleted after 10 days. You can recover them up to 48 hours after deletion by dialling in to your voicemail, then selecting ‘1’, followed by ‘9’. To protect your privacy, we recommend always requiring a password for voicemail access, even if you’re calling from your own phone.After you’ve activated, your voicemail is automatically ready to accept messages as soon as you add it to your account. It will play a default greeting until you set it up. Setting it up isn’t complicated:

Hold down the ‘1’ key on your phone keypad to dial your voicemail access number. Calling your own 10-digit phone number will also bring you to your voicemail.
When prompted, enter a password between 4 to 15 digits long. Try to make it hard to guess, but easy to remember. It will be more secure if you avoid using numbers that are repetitive or sequential such as ‘1111’ or ‘1234’.
Choose whether you want to bypass your password when calling from your own phone.
Record your name, and a personalized greeting.
When you’re done, hang up to end the call.

Re: Setting up Voicemail on Iphone 6

LovesToPM — Tue, 03 Mar 2020 18:35:46 GMT

@DFletch wrote:
When I dial 1 to setup my voicemail on my iphone 6, I get an 'Error Performing Request / Unknown Error' screen. My wife can call my number and receive a generic Voicemail message, but I cannot check my Voicemails or set up my greeting. Any advice?

It is likely still setup to call the voicemail of your previous provider. Try resetting/restarting your phone.

You can dial your own number or one of the voicemail mail numbers (such as area code + "580-4001". And optionally add this number to your speed dial.

Re: Setting up Voicemail on Iphone 6

iPhoneUser — Tue, 03 Mar 2020 18:37:14 GMT

Just new? See help articles here...they are good.

Re: Setting up Voicemail on Iphone 6

DFletch — Tue, 03 Mar 2020 19:20:53 GMT

Are you a bot? The first thing I said was that I get an error when dialing 1 to initiate the Voicemail setup. I have Talk minutes included in my plan.