topic Re: New account keep number in Get Support

New account keep number

fred22 — Wed, 05 Jan 2022 14:44:45 GMT

Now that my son is 19 years old he can get his own phone contract with Public Mobile. Can he keep the same number? I assume he signs up for a new account and requests the number from mine?

Re: New account keep number

Triguy — Mon, 02 Mar 2020 18:30:56 GMT

There is no age restrictions for a PM account. When you sign up there is no birthdate info requested.

Re: New account keep number

gblackma — Mon, 02 Mar 2020 19:05:24 GMT

@fred22 , the only way that that's possible is to give your account over to him. PM does not allow porting between accounts. He can then contact the moderators to change the email address and 4 digit pin over to one of his own. Add his own credit card information, adress etc, . This way, he also keeps whatever rewards associated with the established account.

@fred22 wrote:
Now that my son is 19 years old he can get his own phone contract with Public Mobile. Can he keep the same number? I assume he signs up for a new account and requests the number from mine?

Re: New account keep number

gjong26 — Mon, 02 Mar 2020 18:39:57 GMT

@fred22 Does the number your son has is it currently with PM? If no they he can port his number over to PM. He can have his own account separate from yours. This can be manged from the selfserve -link below

https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPage/?PageRedirect=Redi...

He would need a PM sim card. This can be ordered online or from a PM outlet. Once you recieve the sim card goto the self serve and create an account for him and follow the process to activate the sim card.

Re: New account keep number

lorca01 — Mon, 02 Mar 2020 18:46:28 GMT

Couldn't @fred22 log into his account and change profile information to his son's name?

Re: New account keep number

Sarlye — Mon, 02 Mar 2020 18:48:09 GMT

@fred22 Please elaborate how your son's phone is set up..

If he already has a PM phone, follow the suggestions from other response.

if he does not have a phone with PM, then he can port it over and set up under his email and payment for Pay as you go, etc.

If you want him to pay for his own phone, I think he needs to set up with his own email and payment info so that he can manage his own plan.

Hope this helps! Happy Monday😁

Re: New account keep number

Luddite — Mon, 02 Mar 2020 19:32:41 GMT

@fred22 For the best answer you need to provide more into; to wit:

do you currently manage the number you want your son to use but on a different carrier?
do you have a PM account and want your son to use that phone number/account?
who will be paying for his account?

Re: New account keep number

computergeek541 — Mon, 02 Mar 2020 22:08:19 GMT

@Triguy wrote:
There is no age restrictions for a PM account. When you sign up there is no birthdate info requested.

Date of birth is required when activating a new account, but the information is not verified in any way, nor does it matter what you enter as that date.