topic Re: payment in Get Support

payment

olinahh — Wed, 05 Jan 2022 14:44:40 GMT

i bought $20 and $5 payment from the superstore but the payment voucher pin isn't working. what should i do to recive it or get it back?

Re: payment

GR — Sat, 16 Nov 2019 23:48:10 GMT

@olinahh did you try to put it on your account by dialling 611? Sometimes when you buy a voucher the store only activates it the next day

Re: payment

geopublic — Sat, 16 Nov 2019 23:51:34 GMT

@olinahh wrote:
i bought $20 and $5 payment from the superstore but the payment voucher pin isn't working. what should i do to recive it or get it back?

@olinahh Try again in a couple of hours. If it's still not working the submit a ticket to PM. Include the PIN and ask them to enter it for you.

Re: payment

Jackhyf63 — Sun, 17 Nov 2019 01:08:34 GMT

@olinahh Take a photo of your voucher and send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number, and PIN.

Re: payment

popping — Sun, 17 Nov 2019 01:48:33 GMT

@olinahh wrote:
i bought $20 and $5 payment from the superstore but the payment voucher pin isn't working. what should i do to recive it or get it back?

Wait 24 hours before using the topup voucher. But a the mean time, you can try every couple of hour. Good luck.

Re: payment

cellphoneuser1 — Sun, 17 Nov 2019 02:59:25 GMT

@Jackhyf63 wrote:
@olinahh Take a photo of your voucher and send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number, and PIN.

That's not the way Public wants members to contact them. The way you're supposed to is provided by geopublic.