topic Re: Find store page not working? in Get Support

Find store page not working?

Danneyland — Wed, 05 Jan 2022 14:43:56 GMT

The "Find a store location" page isn't working for me. Specifically, I am trying to search for stores in Alberta.

https://www.publicmobile.ca/en/ab/store-locator

For now, I was able to use Google Maps to find stores in my area. However, is this an issue for other people or just me?

Re: Find store page not working?

totalUser — Fri, 15 Nov 2019 23:03:18 GMT

It almost never works

As soon as you zoom out it spits out 'there's nothing'

Entering anything doesn't help either

Its been very long time and many complained.

I ended up searching store name by store name

One guy actually refused to consider public saying if it's online only self management and they can't keep map working i'm afraid to even try.

Hopefully they will get to it eventually

In a meantime we have to use google

Re: Find store page not working?

Danneyland — Fri, 15 Nov 2019 22:59:56 GMT

It worked for me when I switched to Public Mobile in the spring. It worked other times I checked it this summer.

Did you even try the link or did you answer snidely just because?

Re: Find store page not working?

hairbag1 — Fri, 15 Nov 2019 23:51:21 GMT

@Danneyland wrote:
The "Find a store location" page isn't working for me. Specifically, I am trying to search for stores in Alberta.
https://www.publicmobile.ca/en/ab/store-locator
For now, I was able to use Google Maps to find stores in my area. However, is this an issue for other people or just me?

I just tried it and it provided locations in a couple of cities that I tried. (Red Deer and Grande Prairie). Try clearing you cache files...maybe that could help.

BTW...I don't think @totalUser was being snide...prolly never tried your link though. He's tries hard to provide accuate info...maybe missed the mark this time.

Welcome to PM.

Re: Find store page not working?

cellphoneuser1 — Fri, 15 Nov 2019 23:59:41 GMT

@Danneyland wrote:
The "Find a store location" page isn't working for me. Specifically, I am trying to search for stores in Alberta.
https://www.publicmobile.ca/en/ab/store-locator
For now, I was able to use Google Maps to find stores in my area. However, is this an issue for other people or just me?

It could be a temp site issue. Clear browsing cache and try another time if you still want to look.

Re: Find store page not working?

popping — Sat, 16 Nov 2019 00:13:43 GMT

@Danneyland

Another data point:

I just tried your link in Calgary and that page used my location info to show me the stores which are selling PM SIM card and/or PM activation..

Re: Find store page not working?

totalUser — Sat, 16 Nov 2019 04:48:30 GMT

Nope it's still spitting the same thing for me.

I'm not saying that it was always like that, I saw it working long time ago. About 2-3 weeks ago when I recommended it, the guy called me and asked where to get it. This is how I found out. I wasn't checking on it regularly by any means, but seriously since then I haven't seen it functional, checked at least 5 times in the last 3 weeks (including couple of times today)