topic Re: 500 mb free data in Get Support

500 mb free data

CB75 — Wed, 05 Jan 2022 14:43:49 GMT

I currently pay $40 and get 5 mb . Should I not be gettting the 500 free mb each month on auto renewal?

Dunkman — Sun, 01 Mar 2020 16:09:45 GMT

The present plan is 4.5 GB + 0.5 GB with autopay.

You are getting the correct amount of data for the $40 plan

Anonymous — Sun, 01 Mar 2020 16:09:45 GMT

@CB75 wrote:
I currently pay $40 and get 5 mb . Should I not be gettting the 500 free mb each month on auto renewal?

No. It's 4.5GB + .5GB totaling 5GB.

will13am — Sun, 01 Mar 2020 16:09:51 GMT

@CB75 , the $40 plan comes with 5GB.

Jb456 — Sun, 01 Mar 2020 16:10:55 GMT

$40 plan is 4.5 gigs and if you're on auto-pay you get an additional 500 mb bonus per 30 days.

Are you saying you're only getting 5mb of data and nothing else?

ddeep91 — Sun, 01 Mar 2020 16:25:46 GMT

@CB75 wrote:
I currently pay $40 and get 5 mb . Should I not be gettting the 500 free mb each month on auto renewal?

I guess you mean "5GB"

The $40 Plan offers 4.5GB + 500MB with autopay which adds up to 5GB total.

Cheers

CB75 — Sun, 01 Mar 2020 16:43:47 GMT

My plan says 5g for $40 butt nothing about an extra 500m

CB75 — Sun, 01 Mar 2020 16:45:42 GMT

Sorry 5gb

Dunkman — Sun, 01 Mar 2020 16:45:43 GMT

@CB75 wrote:
My plan says 5g for $40 butt nothing about an extra 500m

I have the same plan and it shows the same thing. In the overview page, it only shows total of 5GB (doesn't split 4.5 + 0.5)

Staliger — Sun, 01 Mar 2020 18:51:40 GMT

@CB75 wrote:
I currently pay $40 and get 5 mb . Should I not be gettting the 500 free mb each month on auto renewal?

@CB75Seems it is a displaying issue. It should show 4.5GB + .5GB, not 5GB. My $25 plan shows 500MB + 500MB at 3G Speed, not 1GB...

CB75 — Tue, 03 Mar 2020 14:32:06 GMT

That is what mine says too. Nothing about the 500 extra being offered on new plans