topic Re: phone compatibility in Get Support

phone compatibility

rivendell — Wed, 05 Jan 2022 14:43:24 GMT

Is the alcatel Sparq II compatible with the network?

GR — Sun, 01 Mar 2020 00:51:50 GMT

You can check it on willmyphonework.net

GR — Sun, 01 Mar 2020 00:54:17 GMT

@rivendell it says it will work with 3g but not lte so you'll be able to make calls and text and use data but the Data will always be on 3g

Korth — Sun, 01 Mar 2020 00:58:40 GMT

Yes.

It is SIM compatible.

It is radio compatible on 3G - Talk, Text, and (slow) Data.

It is not radio compatible on 4G - no Talk, no Text, no Data.

Most Telus/Bell/etc towers support or overlap 3G and 4G service, but there's a new trend of upgrading network hardware to 4G/LTE only in some areas.

If the phone came from T-Mobile then it's likely carrier-locked. It needs to be unlocked to work on Public Mobile (or any other network).

And of course it can't be blacklisted (reported as lost, stolen, etc).

ddeep91 — Sun, 01 Mar 2020 01:12:55 GMT

@rivendell wrote:
Is the alcatel Sparq II compatible with the network?

Here is the info i found.

It would work on 3g

Luddite — Sun, 01 Mar 2020 01:49:58 GMT

@Korth Just fyi: the 4G/LTE network does not support Talk; all calling is carried on 3G.

Korth — Sun, 01 Mar 2020 07:48:30 GMT

@Luddite wrote:
@Korth Just fyi: the 4G/LTE network does not support Talk; all calling is carried on 3G.

Thanx ... I meant VoLTE, I should have said VoLTE.