topic Re: Signup for AutoPay not working in Get Support

Signup for AutoPay not working

danbari — Wed, 05 Jan 2022 14:43:03 GMT

Hi,

Every time I try to add my credit card details for autopay it gets declined. I tried other cards and still the same issue. What should i do for it to work? I really don't like the hassle of getting vouchers. Not to mention, i'm losing on the benefits of being part of Autopay.

Thanks

Re: Signup for AutoPay not working

geopublic — Wed, 13 Nov 2019 21:19:12 GMT

@danbari Do not enter anything in the APT# field and no spaces when entering your postal code.

Re: Signup for AutoPay not working

ChuckYeah — Wed, 13 Nov 2019 21:28:57 GMT

Look up the address that is Registered with the credit card company. It must match exactly.

Check out your last bill or go online to find this info, and follow @geopublic 's advice also.

Re: Signup for AutoPay not working

totalUser — Wed, 13 Nov 2019 21:38:13 GMT

If you still getting nowhere with it maybe moderators could help you

Re: Signup for AutoPay not working

Lemony_Snicket — Wed, 13 Nov 2019 23:14:22 GMT

Too many failed attempts apparently locks out the credit card. Probably best to contact the moderators for support. Click on the question mark and select submit ticket.