topic Re: International in Get Support

International

chukboy — Wed, 05 Jan 2022 14:40:46 GMT

I understand I have international text in my plan which means I should be able to send and receive text messages as I want but Will I get roaming charges if I simply carry my phone in the United States ?? I'm wondering if I need to have it in Airplane mode all the time..

Re: International

geopublic — Thu, 27 Feb 2020 17:29:18 GMT

@chukboy wrote:
I understand I have international text in my plan which means I should be able to send and receive text messages as I want but Will I get roaming charges if I simply carry my phone in the United States ?? I'm wondering if I need to have it in Airplane mode all the time..

@chukboy International texts only applies when you are in Canada. If you are outside Canada you will not be able to send or receive(?) texts without a roaming add-on (only available for the US).

Re: International

Triguy — Thu, 27 Feb 2020 17:17:31 GMT

You would need to purchase a US roaming add for service.

Re: International

gblackma — Thu, 27 Feb 2020 18:49:32 GMT

@chukboy no roaming charges, PM never charges extra. And you will receive texts but will Not be able to reply to them without a roaming add on. Try adding TextNow and use over WiFi to make and receive calls. And send/ receive texts.

@chukboy wrote:
I understand I have international text in my plan which means I should be able to send and receive text messages as I want but Will I get roaming charges if I simply carry my phone in the United States ?? I'm wondering if I need to have it in Airplane mode all the time..

Re: International

Jackhyf63 — Thu, 27 Feb 2020 18:47:17 GMT

@chukboy The international texting means you can text anywhere globally while you are in Canada. It simply means that you can text to anywhere while in Canada.(or roaming add-ons in the US)

Re: International

Nezgar — Fri, 28 Feb 2020 07:22:16 GMT

If you are in the US without a roamin add-on, you can be rest assured that you will never be charged anything extra than what you already purchased.

As such, feel free to "try" calling, texting, etc without worry. Most things won't work, but there's no risk of extra cost from letting your phone connect. According to reports you can expect to still be able to receive text messages, and possibly(?) receive calls while in the US without a roaming add-on. Otherwise, purchase the add-ons you need.

Re: International

Anonymous — Fri, 28 Feb 2020 14:14:32 GMT

@Nezgar wrote:
According to reports you can expect to still be able to receive text messages, and possibly(?) receive calls while in the US without a roaming add-on.

The help pages state that we can receive texts in the states without an add-on. So this can be openly mentioned.

Inbound calls...???.. possibly 🙂

Re: International

Nezgar — Fri, 28 Feb 2020 14:59:34 GMT

@Anonymous wrote:
The help pages state that we can receive texts in the states without an add-on. So this can be openly mentioned.
Inbound calls...???.. possibly 🙂

Ah yes, indeed the "U.S. Roaming" help article officially mentions this.

Q: Will I receive incoming SMS while roaming in the US?

A: Yes, you will receive incoming SMS while you are roaming in the US for free. However, in order to respond to the SMS, you must have a US Roaming add-on which includes the SMS feature.

And SIMon clearly declares it too:

We have learned though in another recent topic that unconditional call forwarding will stop working if the SIM is active in the US without an active roaming add-on...

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Domestic-Call-Forwarding-While-Roaming-Internationally-without/m-p/507141/highlight/true#M65645

Regardless, in relation to the OP's question, there's no risk of extra charges. It either works or it doesn't.

Re: International

Anonymous — Fri, 28 Feb 2020 15:12:04 GMT

@Nezgar

That was an excellent report from Eddy_222. And y'know...it sorta kinda backhandedly implies that inbound calls are doing something. 🙂