topic Re: moto e5 play in Get Support

moto e5 play

mikica — Wed, 05 Jan 2022 14:39:45 GMT

Is moto e5 play compatible with PM? I can't find it on the list but I heard it might work.

Re: moto e5 play

computergeek541 — Wed, 26 Feb 2020 03:44:32 GMT

@mikica wrote:
Is moto e5 play compatible with PM? I can't find it on the list but I heard it might work.

There are multiple variants wordlwide for many models of cell phones. The Canadian version will work for sure and is sold by some Canadian carriers.

Re: moto e5 play

will13am — Wed, 26 Feb 2020 03:47:03 GMT

@mikica , you could try a reverse lookup. Use the following band information and determine whether your phone has these bands.

https://en.wikipedia.org/wiki/Telus_Mobility

Re: moto e5 play

NDesai — Wed, 26 Feb 2020 03:47:04 GMT

@mikica Your phone has this specification based on gsmarena website. Looks like it will work.

bands HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 CDMA2000 1xEV-DO
4G

bands LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700), 14(700), 17(700), 25(1900), 26(850), 29(700), 30(2300), 38(2600), 41(2500), 66(1700/2100), 71(600)

Needed frequencies:

3G
850MHz, 1900MHz

4G LTE
Band5-850MHz, Band4-AWS, Band2-1900MHz, Band7-2600MHz

Re: moto e5 play

geopublic — Wed, 26 Feb 2020 03:56:00 GMT

@mikica if it's the North American version it will work.

Re: moto e5 play

moalkhatib — Wed, 26 Feb 2020 04:06:44 GMT

no doubt it works, go ahead and activate a sim, through it in the moto and have fun 🙂

Re: moto e5 play

pmmobile — Wed, 26 Feb 2020 06:51:26 GMT

@mikica It should work! If your concerned, or if it is convenient, you can also go to a kiosk/store and ask them to put in a test SIM. You don't want to find out that something may be wrong with the phone after activating, as there are no refunds for PM's prepaid services