topic Re: Porting number in Get Support

Porting number

ndesh — Wed, 05 Jan 2022 14:39:23 GMT

I am having trouble porting my number from 711. Any suggestions?

Thanks

Re: Porting number

kselmak — Wed, 26 Feb 2020 00:38:29 GMT

@ndesh

Did you already open an account with temporary number or are you trying to do during activation?

Is your account with 711 active?

Are you getting any error messages?

Re: Porting number

kselmak — Wed, 26 Feb 2020 00:40:30 GMT

Please check the following toohttps://www.cwta.ca/for-consumers/wireless-number-portability/#4

Re: Porting number

kselmak — Wed, 26 Feb 2020 00:45:33 GMT

You must provide the account number and the name. Then leave the rest of of the fields blank. You must chick the box that you are authorized to transfer the number.

Let us know if that worked

Thanks

Re: Porting number

geopublic — Wed, 26 Feb 2020 00:46:49 GMT

@ndesh wrote:
I am having trouble porting my number from 711. Any suggestions?
Thanks

@ndesh Speakout does not use account numbers so you need to use the PIN or IMEI.

Re: Porting number

gblackma — Wed, 26 Feb 2020 00:47:46 GMT

@ndesh , @kselmak is ttrying to get more information in order to help you, please answer the questions. And my two as well. How far in the process did you get? Did you initiate the port? If so, how long ago? Are you having trouble filling out the form to initiate the port? Thanks.

Re: Porting number

ndesh — Wed, 26 Feb 2020 00:48:38 GMT

I did that during activation. Should I get a temporary number and then do the porting?

Thanks

Re: Porting number

popping — Wed, 26 Feb 2020 00:50:15 GMT

@ndesh wrote:
I am having trouble porting my number from 711. Any suggestions?
Thanks

Read my post on how I ported my 7-11 Speakout number to PM in 4 hours without moderator assistant.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Porting-number-from-Speakout-Apply-also-to-Petro-Canada-Mobility/m-p/365194

Re: Porting number

gblackma — Wed, 26 Feb 2020 00:51:17 GMT

Its recommends that you do. It supplies you with a safety net in case something goes wrong. Here is a link to a guide on porting from 711 https://productioncommunity.publicmobile.ca/t5/Getting-Started/Porting-number-from-Speakout-Apply-also-to-Petro-Canada-Mobility/m-p/365194

Re: Porting number

popping — Wed, 26 Feb 2020 00:52:12 GMT

@ndesh wrote:
I did that during activation. Should I get a temporary number and then do the porting?
Thanks

Yes. You should get a PM number first to make sure your account working correctly before porting.

Re: Porting number

ndesh — Wed, 26 Feb 2020 01:05:54 GMT

My 711 number is active. I am keeping at it...