topic Payment in Get Support

Payment

tmugarisanwa — Wed, 05 Jan 2022 14:38:15 GMT

Please kindly refund me as i changed my plan and it charged me twice

Re: Payment

popping — Sun, 03 Nov 2019 16:43:44 GMT

@tmugarisanwa wrote:
Please kindly refund me as i changed my plan and it charged me twice

PM is a prepaid service provider. There is no refund for prepaid plan in Canada.

Re: Payment

hairbag1 — Sun, 03 Nov 2019 16:52:30 GMT

@tmugarisanwa wrote:
Please kindly refund me as i changed my plan and it charged me twice

If you change your plan in between renewal...you are forfieting whatever balance is left in the first plan and you'll pay for the new selection right away.

Re: Payment

Dunkman — Sun, 03 Nov 2019 17:10:42 GMT

@tmugarisanwa

If you feel comfortable, screenshot your payment history page. That would provide more details of your specific situation.

Re: Payment

cellphoneuser1 — Mon, 04 Nov 2019 05:33:50 GMT

@tmugarisanwa wrote:
Please kindly refund me as i changed my plan and it charged me twice

You can ask moderators but no promises can be given. By changing plan, the charge was agreed. It warns also.