topic Re: Cell Phone Compatibility in Get Support

Cell Phone Compatibility

safi123 — Wed, 05 Jan 2022 14:37:17 GMT

Hi,

I need to know whether Motorola Moto E4 (4th Gen) XT1767PP, 5.0-inch LCD, 16GB, UAndroid 7.1.1, is compatible with your network?

Thanks,

Agha

Re: Cell Phone Compatibility

gblackma — Sat, 22 Feb 2020 17:21:42 GMT

@safi123 as long as it's not the Indian model it's Compatible. Is this is the phone you are talking about? https://www.newegg.ca/black-motorola-4th-gen-5-gsm-hspa-lte/p/23B-000H-000T4

You may have to get it unlocked, I don't see a U next to your model number. You can do this through the previous provider or the manufacturer. Welcome to the community.

@safi123 wrote:
Hi,
I need to know whether Motorola Moto E4 (4th Gen) XT1767PP, 5.0-inch LCD, 16GB, UAndroid 7.1.1, is compatible with your network?
Thanks,
Agha

Re: Cell Phone Compatibility

will13am — Sat, 22 Feb 2020 16:54:49 GMT

@safi123 , you should be good to go as far as frequency computability goes. Make sure the phone is not SIM locked to a carrier and if so it needs to be unlocked.

https://www.frequencycheck.com/compatibility/EZz9fOP/motorola-moto-e4-xlte-xt1767pp/canada

Re: Cell Phone Compatibility

Triguy — Sat, 22 Feb 2020 16:57:46 GMT

It should be compatible with PM based on the specs. Also make sure it is unlocked.

http://www.modelsphone.com/motorola-moto-e4-xt1767-16gb/

Re: Cell Phone Compatibility

geopublic — Sat, 22 Feb 2020 17:02:01 GMT

@will13am wrote:
@safi123 , you should be good to go as far as frequency computability goes. Make sure the phone is not SIM locked to a carrier and if so it needs to be unlocked.

https://www.frequencycheck.com/compatibility/EZz9fOP/motorola-moto-e4-xlte-xt1767pp/canada

Acoording to the above link it doesn't support any of the required 3G bands so not a good choice if you want to make calls or am I missing something?

Re: Cell Phone Compatibility

Anonymous — Sat, 22 Feb 2020 17:32:44 GMT

@geopublic wrote:
@will13am wrote:
@safi123 , you should be good to go as far as frequency computability goes. Make sure the phone is not SIM locked to a carrier and if so it needs to be unlocked.

https://www.frequencycheck.com/compatibility/EZz9fOP/motorola-moto-e4-xlte-xt1767pp/canada
Acoording to the above link it doesn't support any of the required 3G bands so not a good choice if you want to make calls or am I missing something?

Always corroborate. Seems to me more sources suggest it should be fine.

Re: Cell Phone Compatibility

geopublic — Sat, 22 Feb 2020 17:40:12 GMT

@safi123 If above true then avoid.

Re: Cell Phone Compatibility

wetcoaster — Sat, 22 Feb 2020 18:22:17 GMT

@geopublic wrote:

Frequencycheck has given me too many wrong results in the past. I take that with a truck load of salt.

Edit after doing my own digging...

Manufacturer specs tell me that it has 3G bands B2 and B5, so it works for talk on Public Mobile, and I saw LTE B4, B7, B13, B17 meaning that most LTE bands are available as well. https://www.motorola.com/us/products/moto-e-gen-4

Also, if this 2017 phone has been used on a Canadian network before and is unlocked (something the op has not clarified), then it works on Public Mobile.

Re: Cell Phone Compatibility

safi123 — Tue, 25 Feb 2020 03:17:34 GMT

Thanks for replying here is the link purchased it from last year:

https://www.amazon.ca/dp/B074LXZ59Z/ref=pe_3034960_233709270_TE_item

Re: Cell Phone Compatibility

safi123 — Tue, 25 Feb 2020 03:16:55 GMT

Thanks for replying!!

Here is the link I purchased from:

https://www.amazon.ca/dp/B074LXZ59Z/ref=pe_3034960_233709270_TE_item

Re: Cell Phone Compatibility

computergeek541 — Tue, 25 Feb 2020 03:32:53 GMT

@safi123 wrote:
Thanks for replying!!
Here is the link I purchased from:
https://www.amazon.ca/dp/B074LXZ59Z/ref=pe_3034960_233709270_TE_item

$130 for a Moto E4? I'm sure that the phone itself is fine, but I think for around that price, you could have done much better.

Also, you should know that much of these Moto E4 devices being sold by third parties are from Verizon and usually need a little tweaking of network settings before they will work for phone calls.

Re: Cell Phone Compatibility

will13am — Tue, 25 Feb 2020 03:34:14 GMT

$131 will get a Umidigi A5 pro on Amazon.

Re: Cell Phone Compatibility

computergeek541 — Tue, 25 Feb 2020 03:36:23 GMT

@will13am wrote:
$131 will get a Umidigi A5 pro on Amazon.

That would be brand new too. That Amazon listing for the Moto E4 says that the phone is used.

Re: Cell Phone Compatibility

CannonFodder — Tue, 25 Feb 2020 03:41:39 GMT

@will13am wrote:
$131 will get a Umidigi A5 pro on Amazon.

You ARE talking about when Amazon has their occasional sales(forgot what they call 'em), aren't you? I know @darlicious mentioned that price before, but from what I can see right now, it appears to be the regular $176. Of course, if you're willing to try aliexpress, THEN you can get 'em for less.....

Re: Cell Phone Compatibility

smiley3 — Tue, 25 Feb 2020 20:14:25 GMT

@Anonymous wrote:
@geopublic wrote:
@will13am wrote:
@safi123 , you should be good to go as far as frequency computability goes. Make sure the phone is not SIM locked to a carrier and if so it needs to be unlocked.

https://www.frequencycheck.com/compatibility/EZz9fOP/motorola-moto-e4-xlte-xt1767pp/canada
Acoording to the above link it doesn't support any of the required 3G bands so not a good choice if you want to make calls or am I missing something?
Always corroborate. Seems to me more sources suggest it should be fine.

Also, I find that I'm almost always still on the LTE network with Public Mobile, the speed is just throttled to 3G, not usually actually on the 3G network!