topic Re: update data settings in Get Support

update data settings

karah — Wed, 05 Jan 2022 14:36:35 GMT

I just set up my account and on the package that came with the SIM card it says I have to update my data settings after? What do I have to do?

Re: update data settings

Jb456 — Fri, 21 Feb 2020 17:24:25 GMT

What kind of phone do you have as some need other tweaks?

The APN settings should be as followed.

Re: update data settings

geopublic — Fri, 21 Feb 2020 17:46:44 GMT

@karah wrote:
I just set up my account and on the package that came with the SIM card it says I have to update my data settings after? What do I have to do?

If you have an iPhone make sure you install the latest carrier settings and also do a network reset. If you have an Android phone and it can't setup the correct APN entry then you need to add it manually.

Make sure data is turned on and you have the correct APN setting. This is the Public Mobile APN setting that you will need:

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,supl
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID

Don't forget to save these settings and then select this APN as the active one.

Re: update data settings

Staliger — Fri, 21 Feb 2020 18:06:19 GMT

@karah After you make the changes, make sure to restart the phone just in case.

Re: update data settings

smiley3 — Fri, 21 Feb 2020 18:29:44 GMT

@karah wrote:
I just set up my account and on the package that came with the SIM card it says I have to update my data settings after? What do I have to do?

You might not have to do anything...I didn't. Is your data working?

Re: update data settings

smiley3 — Fri, 21 Feb 2020 18:32:59 GMT

My phone set it up automatically. Was working right away without changing any settings.