topic Re: Reward credit use. in Get Support

Reward credit use.

CJ_in_Chilli — Wed, 05 Jan 2022 14:36:09 GMT

Hi all me again!

I noticed in my self serve that although I received the auto pay 2$ credit, and the amount due is 38 dollars, it say it will still charge me the full 40.

Available Funds: $2.00
Payment Due Date (One-Time Payment): Nov 12, 2019
Payment for Next Cycle: $40.00
Amount Owing: $38.00

Wondering why this is so?

Thanks,

Re: Reward credit use.

computergeek541 — Wed, 30 Oct 2019 01:59:11 GMT

@CJ_in_Chilli wrote:
I noticed in my self serve that although I received the auto pay 2$ credit, and the amount due is 38 dollars, it say it will still charge me the full 40.

Available Funds: $2.00
Payment Due Date (One-Time Payment): Nov 12, 2019
Payment for Next Cycle: $40.00
Amount Owing: $38.00
Wondering why this is so?

Payment For Next Cycle is really your plan price.

Re: Reward credit use.

popping — Wed, 30 Oct 2019 02:06:42 GMT

@CJ_in_Chilli

The top of your overview page does not taking your rewards and available fund in the calculation.

Click on the Reward button on your overview page. It will give you the anount that PM will take it out from your credit card after your available fund and rewards.

Re: Reward credit use.

frankieshi — Wed, 30 Oct 2019 13:08:26 GMT

Amount Owing: $38.00, THIS IS WHAT YOU NEED TO PAY NEXT TIME.

Re: Reward credit use.

ecowen — Wed, 30 Oct 2019 13:35:43 GMT

And, don't forget sales tax. I thought I was overcharged at first but upon close examination I realized that the tax had been added.

Re: Reward credit use.

s_shard — Wed, 30 Oct 2019 15:10:20 GMT

Payment for next cycle is the total cost of your plan before tax. Amount due is the current amount that your account is short. It’s the amount you’ll be charged before tax to keep your plan going.