topic Suspended account in Get Support

Suspended account

Toyotagirl — Wed, 05 Jan 2022 14:36:05 GMT

Made a payment still suspended.

Re: Suspended account

totalUser — Tue, 29 Oct 2019 23:43:52 GMT

Is the service working? If yes you can ignore the status

If not, Do you have the reactivate button when you log in?

Did you restart the phone after payment.

If that doesn't help, can you report your phone lost, wait a minute, then report it found, then restart.

If that doesn't help add one more dollar then restart.

If that doesn't help, contact moderators

Re: Suspended account

popping — Tue, 29 Oct 2019 23:40:44 GMT

@Toyotagirl wrote:
Made a payment still suspended.

Did you click the reactivate your account button after adding fund to your account?

Re: Suspended account

ChuckYeah — Tue, 29 Oct 2019 23:44:24 GMT

@popping wrote:
@Toyotagirl wrote:
Made a payment still suspended.
Did you click the reactivate your account button after adding fund to your account?

If not, you can try again and just add $1.

Re: Suspended account

Master2000 — Wed, 30 Oct 2019 00:02:38 GMT

Is it working now? Have to wait some time for the account to be active again.

Re: Suspended account

cellphoneuser1 — Wed, 30 Oct 2019 04:00:12 GMT

@Toyotagirl wrote:
Made a payment still suspended.

For full plan amount? Did you try if the phone works?