topic Re: Add ons in Get Support

Add ons

trentdrew0103 — Wed, 05 Jan 2022 14:35:32 GMT

Purchased a Usa talk & text & data bundle ( Says paid $ 20 for it in purchase history ) but on my account it says US roaming 250 mb data. Just wondering if this is right?

Re: Add ons

Anonymous — Thu, 20 Feb 2020 20:20:04 GMT

@trentdrew0103 wrote:
Purchased a Usa talk & text & data bundle ( Says paid $ 20 for it in purchase history ) but on my account it says US roaming 250 mb data. Just wondering if this is right?

Click on Plan Details.

Re: Add ons

trentdrew0103 — Thu, 20 Feb 2020 20:22:17 GMT

Thank you, new to this so just learning.

Re: Add ons

Anonymous — Thu, 20 Feb 2020 20:26:06 GMT

@trentdrew0103 wrote:
Thank you, new to this so just learning.

We were all new once.

Re: Add ons

gblackma — Thu, 20 Feb 2020 20:27:56 GMT

@trentdrew0103 yes it is. I hope that you are leaving for the US soon. The add on runs on a 24 hour clock from time of purchase. If it's bought at 3.20 PM est today it will expire 3.20 PM est March 1st. Remember to enable roaming and restart your phone when in the US. Enjoy your trip.

@trentdrew0103 wrote:
Purchased a Usa talk & text & data bundle ( Says paid $ 20 for it in purchase history ) but on my account it says US roaming 250 mb data. Just wondering if this is right?

Re: Add ons

dabr — Fri, 21 Feb 2020 01:29:50 GMT

@trentdrew0103 You may also need to manually select either AT&T or TMobile (one of the two networks PM partners with), if your phone doesn't auto connect to either one. Sometimes one network will provide better reception depending on where you in the states, so it doesn't hurt to experiment between the two to see which one is more suitable for your location.

Re: Add ons

phamyen — Fri, 21 Feb 2020 03:09:37 GMT

Yeah, it would be a link on the component visit websiteframe, etc to a separate page, or maybe a dialog window that would open.