topic Re: US Roaming in Get Support

US Roaming

areum1616 — Wed, 05 Jan 2022 14:34:52 GMT

My adds-on plan includes "400 min Intl Long Distance (Incl Canada & US)". Does it mean that I can also call from US to Canada or from US to US?

Re: US Roaming

dabr — Thu, 20 Feb 2020 02:21:07 GMT

@areum1616 wrote:
My adds-on plan includes "400 min Intl Long Distance (Incl Canada & US)". Does it mean that I can also call from US to Canada or from US to US?

@areum1616 Sorry no, that add-on is strictly for calling from Canada to the countries on the LD list.

You need to purchase one of the US roaming package in order to call and text back to Canada from US. These roaming add-ons are good for 10 days from date of purchase.

Edit: Here are the available US roaming add-ons:

US Roaming6

For 10 Days

U.S. Talk, Text and Data Bundle

Unlimited Talk, International Text and 250MB Data for just $20 for 10 days.

$20

U.S. Talk and Text Bundle

Unlimited Talk and International Text for just $15 for 10 days.

$15

U.S. Talk Only

Unlimited Talk for just $8 for 10 days.

U.S. Text Only

Unlimited International Text for just $8 for 10 days.

U.S. Data Only

250MB Data for $10, 500MB Data for $15 and 1GB Data for $20 for 10 days.

From $10

Re: US Roaming

hairbag1 — Thu, 20 Feb 2020 02:43:45 GMT

@areum1616 wrote:
My adds-on plan includes "400 min Intl Long Distance (Incl Canada & US)". Does it mean that I can also call from US to Canada or from US to US?

Nope. That add-on means you can call to the listed countries as long as the call originates in Canada.

You'd need to get the 10 Day US Roaming talk/text/data options if you want to use your phone for calling whilst in US. Without it, you can still recieve texts whilst in US but you couldn't send texts or make any calls.

400 International Long Distance minutes

Included countries: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.

Re: US Roaming

gblackma — Thu, 20 Feb 2020 03:14:12 GMT

@areum1616 You could also look at using apps such as hangouts with dialer and TextNow to make free calls over WiFi.