topic Re: can not activate sim card in Get Support

can not activate sim card

nidayede — Wed, 05 Jan 2022 14:34:42 GMT

tried to activate sim card ,the web was dead when i review the order ,and i can not activate the sim card now. what can ido now ?\

now it works . thank you guys

Re: can not activate sim card

mimmo — Sun, 27 Oct 2019 04:46:43 GMT

if the portal is saying invalid sim (and it was valid before) wait an hour and try again.

Dont forget to use a referal to get a free 10$ credit.

also what stage in the process did it crash? have you checked that there is no service \9if it was during the payment process)

Re: can not activate sim card

nidayede — Sun, 27 Oct 2019 04:56:05 GMT

after review page and the web crashed and no service on my phone

Re: can not activate sim card

cavemantoronto — Sun, 27 Oct 2019 04:58:58 GMT

@nidayede wrote:
tried to activate sim card ,the web was dead when i review the order ,and i can not activate the sim card now. what can ido now ?

Since it failed after payment and reviewing order on last step, check with bank if you got charged.

Re: can not activate sim card

popping — Sun, 27 Oct 2019 04:58:55 GMT

@nidayede

The activation server does not handle the session state correctly. If you need to go back a page, always restart your browse and restart the activation process again. If you get SIM error, wait for 1 hour, restart browser and do the activation again. Good luck.

Re: can not activate sim card

ShawnC13 — Sun, 27 Oct 2019 05:16:19 GMT

@nidayede wrote:
tried to activate sim card ,the web was dead when i review the order ,and i can not activate the sim card now. what can ido now ?

After verifying that you weren't already charged you can redo the process but use the incognito or private browsing in your browser

Re: can not activate sim card

PAULRANG18 — Sun, 27 Oct 2019 15:32:28 GMT

Technical glitches occasionally come up, on any website when entering info. Best to be patient and try again after a reasonable period of time.