topic Rewards in Get Support

Rewards

buybye88 — Wed, 05 Jan 2022 14:34:25 GMT

Hi.

OK so I bit and opened a Public Mobile account via Walmart. I like the feel and look of the PM website. Account activation was pretty smooth - BUT - the hook was this teaser on the website - a this weekend only deal that is hard to pass up.

30 Days for $0: When you activate a Public Mobile SIM card online or in-store at a participating retailer on a $25/mo plan or higher from now until October 27 2019, you will get your next 30 days of service for $0!

So I dashed down and registered an account today (Oct. 26th) but the 'reward' is not showing up anywhere on my account information. Is this normal??

Cheers,

David Neice

Re: Rewards

ChuckYeah — Sat, 26 Oct 2019 20:55:30 GMT

Your reWard will be there within 7 days. If not, you should look into it then through the moderators.

Re: Rewards

ChuckYeah — Sat, 26 Oct 2019 20:58:13 GMT

https://productioncommunity.publicmobile.ca/t5/Announcements/FLASH-SALE-Get-your-next-30-days-of-service-for-0/m-p/443456/highlight/true#M32524

The 7day thing is about half way down.

Re: Rewards

popping — Sat, 26 Oct 2019 21:18:22 GMT

@buybye88

As a new custom, you should read the promo details and follows the instruction.

"Eligible customers will be credited the 30-day rate plan amount within 7 business days. These credits will count towards your next plan renewal."

You will get a credit of your plan amount within 7 business days.

You are lucky that the thing which you don't know does not affact your promo bonus. I had seen many new subscribers did not get the promo bonus because they did not follow the instruction.

Re: Rewards

buybye88 — Sun, 27 Oct 2019 14:32:42 GMT

Hi Bravo,

Thanks for the solution. In my defence, I think when you sign up for any new service, there is a lot of information to absorb. But I do like the web-site - clean, clear and informative. Keep it up there if you are an employee. And, if not then tha nks for the tips.

Cheers,

David Neice

Re: Rewards

buybye88 — Sun, 03 Nov 2019 13:46:13 GMT

Hi Again,

Newbie here, but not to posting, just to this engine. I am replying to all those who replied to my query above. Your comments were noted and trusted and sure enough, right on time, the promised $40 credit arrived in my account. Kudos to this community and to Public Mobile!! I got a new Samsung phone yesterday and I will be transfering my SIM card today. I look forward to a long and happy relationship with Public Mobile and will certainly inform friends.

Cheers,

David Neice