topic Rewards not applied. Like other users in Get Support

Rewards not applied. Like other users

96hawada — Wed, 05 Jan 2022 14:33:07 GMT

I seem to have been overcharged and got a text message from public mobile confirming it. Please contact me on next steps.

Thanks.

dabr — Thu, 24 Oct 2019 18:01:29 GMT

@96hawada wrote:
I seem to have been overcharged and got a text message from public mobile confirming it. Please contact me on next steps.
Thanks.

Several people are posting about this issue and PM has made an announcement to that effect and is in the process of fixing this problem.

LovesToPM — Thu, 24 Oct 2019 18:05:57 GMT

Here's the update: new issue affecting renewals on October 23 and 24 2019.

There is no need to contact Public Mobile.

PM is already aware. Your reward is coming.