topic Re: Added voucher. How do I reactivate? in Get Support

Added voucher. How do I reactivate?

chrismayo — Wed, 05 Jan 2022 14:32:55 GMT

Added voucher at walmart with their wifi today from the Public Mobile website. It shows the new balance in my account but my account is not activated. How do I reactvate it? If you click reactivate the only option I get is credit card or another voucher. Can anyone assist me with this pelase?

Re: Added voucher. How do I reactivate?

totalUser — Thu, 24 Oct 2019 16:00:37 GMT

Do you see reactivate button in overview page? Try putting an extra $1

Also you can try reporting your phone lost then found.

If it all fails contract the moderators

Re: Added voucher. How do I reactivate?

totalUser — Thu, 24 Oct 2019 16:01:48 GMT

Oh i forgot very important step of restarting your phone after doing any of the suggestions above

Re: Added voucher. How do I reactivate?

PAULRANG18 — Thu, 24 Oct 2019 16:33:45 GMT

Click reactivate heading on the self serve page after logging on or contact a moderator if this doesn't work. Click on ?, bottom right, and follow instructions to send a ticket to mods.

Re: Added voucher. How do I reactivate?

dabr — Thu, 24 Oct 2019 18:48:39 GMT

@chrismayo wrote:
Added voucher at walmart with their wifi today from the Public Mobile website. It shows the new balance in my account but my account is not activated. How do I reactvate it? If you click reactivate the only option I get is credit card or another voucher. Can anyone assist me with this pelase?

You can also try paying by dialling *611.

Re: Added voucher. How do I reactivate?

cellphoneuser1 — Fri, 25 Oct 2019 07:16:56 GMT

@chrismayo wrote:
Added voucher at walmart with their wifi today from the Public Mobile website. It shows the new balance in my account but my account is not activated. How do I reactvate it? If you click reactivate the only option I get is credit card or another voucher. Can anyone assist me with this pelase?

If you do the lost/stolen trick, it might work but it could disqaulify you from next month's rewards.

Re: Added voucher. How do I reactivate?

darlicious — Fri, 25 Oct 2019 08:42:48 GMT

@chrismayo Yes try @cellphoneuser1 suggestion. Go into your account tomorrow after system maintenance has finished. Report you phone as lost. Log out. Wait 5 min. Log in. Report it as found. Log out and reboot your phone.