topic Re: Overcharged with auto pay. in Get Support

Overcharged with auto pay.

alannasonfire — Wed, 05 Jan 2022 14:32:25 GMT

It looks like my bill didn't take off all my discounts this month. Can a mod please pm. Thanks

Re: Overcharged with auto pay.

totalUser — Wed, 23 Oct 2019 16:43:16 GMT

I had the same problem

You can reach them here

Cheers

Re: Overcharged with auto pay.

GinYVR — Wed, 23 Oct 2019 17:09:47 GMT

@alannasonfireAt Public Mobile you will have to contact the moderators yourself by clicking on the ? on the lower right hand corner.

Re: Overcharged with auto pay.

geopublic — Wed, 23 Oct 2019 17:19:21 GMT

@alannasonfire

To submit a ticket to Public Mobile do the following:

Re: Overcharged with auto pay.

cellphoneuser1 — Thu, 24 Oct 2019 04:53:06 GMT

@alannasonfire wrote:
It looks like my bill didn't take off all my discounts this month. Can a mod please pm. Thanks

another one Public?

Re: Overcharged with auto pay.

srlawren — Thu, 24 Oct 2019 16:06:36 GMT

@cellphoneuser1 wrote:
@alannasonfire wrote:
It looks like my bill didn't take off all my discounts this month. Can a mod please pm. Thanks
another one Public?

@alannasonfire @cellphoneuser1 https://productioncommunity.publicmobile.ca/t5/Announcements/Fix-in-Progress-Select-customers-missing-Rewards-upon-plan/m-p/442915

Re: Overcharged with auto pay.

LovesToPM — Thu, 24 Oct 2019 18:22:35 GMT

Here's the update: new issue affected renewals on October 23 and 24 2019.

https://productioncommunity.publicmobile.ca/t5/Announcements/Fix-in-Progress-Select-customers-missin...

There is no need to contact Public Mobile.

PM is already aware. The rewards you earned are forthcoming.

Re: Overcharged with auto pay.

harleen — Sat, 26 Oct 2019 04:29:26 GMT

i also overcharged for this month two times the cut tax of 6$. what's the reason that why they cut tax and can i get tax back becaue i did overpayment this month??