topic Re: Plan in Get Support

Plan

kminalao — Wed, 05 Jan 2022 14:32:20 GMT

I have a $15 per 30-day plan but my calls and data didn't restart a new cycle after a month? How is that possible? It should restart to 0 again after 30 days right? What should I do?

Re: Plan

gblackma — Mon, 17 Feb 2020 17:19:23 GMT

Yes it should @kminalao , what does your data and outgoing calls show?

@kminalao wrote:
I have a $15 per 30-day plan but my calls and data didn't restart a new cycle after a month? How is that possible? It should restart to 0 again after 30 days right? What should I do?

Re: Plan

kminalao — Mon, 17 Feb 2020 17:22:54 GMT

@gblackma

Re: Plan

oglat — Mon, 17 Feb 2020 17:25:02 GMT

It does happen sometimes moderators can fix it

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Plan

Staliger — Mon, 17 Feb 2020 18:18:24 GMT

@kminalao wrote:
I have a $15 per 30-day plan but my calls and data didn't restart a new cycle after a month? How is that possible? It should restart to 0 again after 30 days right? What should I do?

@kminalao Contact moderators: click the "?" in lower right side of the page, type "contact moderator", and follow directions, OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437