topic Re: [Help Needed] Let us know about your experience on the Community! in Get Support

Re: [Help Needed] Let us know about your experience on the Community!

ningangang — Wed, 05 Jan 2022 14:31:52 GMT

Do you know how to logout my phone number? because I am coming back to China. Thanks.

Re: Happy Valentine’s Day! Share how you spread the love for a chance to win 1 of 20 data add-ons!

ningangang — Mon, 17 Feb 2020 01:22:27 GMT

Do you know how to logout my phone number? because I am coming back to China. Thanks.

Re: [Help Needed] Let us know about your experience on the Community!

gblackma — Mon, 17 Feb 2020 01:26:12 GMT

@ningangang just remove your autopay credit card and your account will expire in 90 days. Sorry to see you go.

@ningangang wrote:
Do you know how to logout my phone number? because I am coming back to China. Thanks.

Re: Happy Valentine’s Day! Share how you spread the love for a chance to win 1 of 20 data add-ons!

Nickwood247 — Mon, 17 Feb 2020 02:28:06 GMT

I am not sure what you mean by log out your number cpuld you gove me aome mlre detials.

Re: [Help Needed] Let us know about your experience on the Community!

computergeek541 — Mon, 17 Feb 2020 02:33:51 GMT

@ningangang

These messages have been moved into a new message thread so that you can more easily find your answers.

Re: Happy Valentine’s Day! Share how you spread the love for a chance to win 1 of 20 data add-ons!

ningangang — Mon, 17 Feb 2020 15:05:55 GMT

I mean I want cancel the service provided by Public Mobile after March,2020. How to do it?

Re: Happy Valentine’s Day! Share how you spread the love for a chance to win 1 of 20 data add-ons!

computergeek541 — Tue, 18 Feb 2020 05:03:29 GMT

@ningangang wrote:
I mean I want cancel the service provided by Public Mobile after March,2020. How to do it?

There is no need to manually cancel the service. There isn't any bill that they send you after if you forget to cancel. As from earlier, remove any credit card that you have saved on the account. After some length of time after not paying for the plans's renewal, the account will close itself.