topic Re: Why cant i pay in Get Support

Why cant i pay

Wh043 — Wed, 05 Jan 2022 14:31:05 GMT

I have been trying to pay for this all day but my card wont go throw iland its nothing wrong woth my card

Re: Why cant i pay

tehowennathe — Mon, 21 Oct 2019 15:45:25 GMT

Could be your browser. Some browsers don't work well with the PM system. Chrome, Firefox and Microsoft Edge work the best. What browser are you using?

If issue keeps happening and your using one of the browsers I mentioned it's best to contact a Mod.

Re: Why cant i pay

oglat — Mon, 21 Oct 2019 15:50:34 GMT

Try using incognito mode

If you tried too many times your card may have been flagged and the best thing to do would be to contact moderators

Re: Why cant i pay

will13am — Mon, 21 Oct 2019 16:00:42 GMT

In recent days there seems to be a number of customers reporting the same issue. @CS_Agent , is there anything out of the ordinary going on in the background that may be causing/contributing to this? Some feedback would be useful if there is anything worth sharing.

Re: Why cant i pay

Johnnytheman — Mon, 21 Oct 2019 16:07:55 GMT

I just did auto pay with my credit card and it went well. I'm using firefox.

Re: Why cant i pay

hairbag1 — Mon, 21 Oct 2019 16:12:57 GMT

Enter your credit card info carfeully. Don't use apt # if you have one. For postal code, use XXXXXX and not XXX XXX.

Use a different web browser and incognito mode. Clear your cache files. Try again in an hour.

If all else fails, get payment voucher from 7-11 type of store and get cc straight later.

Re: Why cant i pay

Cristian_G — Mon, 21 Oct 2019 16:14:16 GMT

Hi, @will13am

There are no known issues in this moment, regarding payments with credit card. If anything will appear concerning this issue, we will share it with you, for sure.

Best regards,

Cristian - PM Moderator

Re: Why cant i pay

Wh043 — Mon, 21 Oct 2019 16:15:08 GMT

Im using chrome

Re: Why cant i pay

hairbag1 — Mon, 21 Oct 2019 16:16:42 GMT

Try Firefox as suggested by @Johnnytheman ...he said he's had success recently.