topic Re: Calls from the USA in Get Support

Calls from the USA

jadedetrey — Wed, 05 Jan 2022 14:29:46 GMT

If someone calls me from the United States do I get charged? Or, does it use up my US minutes I have purchased in my $8 add on of $400 available minutes to US? Thank you

Re: Calls from the USA

Anonymous — Thu, 13 Feb 2020 21:27:40 GMT

When in Canada you can receive calls from anywhere that can make a call. No extra charges for anything around here.

Re: Calls from the USA

Jb456 — Thu, 13 Feb 2020 21:27:57 GMT

No calls you recieve are free. The person wherever they are in world would pay the long distance.

If you have 400 minutes addon you can call while in Canada to the USA and your minutes will be used. Remember even if you call for 1 minute and 26 second's. It counts as 2 minutes

Re: Calls from the USA

smiley3 — Thu, 13 Feb 2020 21:51:33 GMT

@jadedetrey wrote:
If someone calls me from the United States do I get charged? Or, does it use up my US minutes I have purchased in my $8 add on of $400 available minutes to US? Thank you

If someone calls you they pay the long distance charges. You will only be using up your US minutes when your making long distance calls to the US.

Re: Calls from the USA

geopublic — Thu, 13 Feb 2020 21:57:24 GMT

@jadedetrey All incoming calls are included. The $8 add-on only gets used for outgoing calls to the US.

Re: Calls from the USA

Jb456 — Thu, 13 Feb 2020 22:00:15 GMT

Re: Calls from the USA

Jb456 — Thu, 13 Feb 2020 22:12:20 GMT

Missed this..are you sure you didn't buy 200 min add-on for $8? As the 400 min add-on is $15

Re: Calls from the USA

popping — Thu, 13 Feb 2020 23:57:36 GMT

@jadedetrey wrote:
If someone calls me from the United States do I get charged? Or, does it use up my US minutes I have purchased in my $8 add on of $400 available minutes to US? Thank you

No. Caller always pays the long distance charge. As long as you have call minutes, you can receive any call from any part of the world.

When you call a US number while you are in Canada, you will be using the $8 200 US add-on minutes. Add-on minutes have no expiry. Any unused minutes will be roll over to the next 30 days cycle until they are used.

Re: Calls from the USA

computergeek541 — Fri, 14 Feb 2020 00:13:23 GMT

@Jb456 wrote:

If you have 400 minutes addon you can call while in Canada to the USA and your minutes will be used. Remember even if you call for 1 minute and 26 second's. It counts as 2 minutes

This depends on the plan. My plan would not use any of those 400 minutes for making such an outgoing call.

Re: Calls from the USA

sulagok — Fri, 14 Feb 2020 00:36:14 GMT

Receiving calls from anywhere in the world is now free, at least I'm sure with PM. Gone are those days where you're charged for both calling and receiving.

Oh boy, I'm always ignoring more than 80% of incoming calls for the fear of the charges. So glad those days are over

Re: Calls from the USA

computergeek541 — Fri, 14 Feb 2020 04:31:37 GMT

@sulagok wrote:
Receiving calls from anywhere in the world is now free, at least I'm sure with PM. Gone are those days where you're charged for both calling and receiving.
Oh boy, I'm always ignoring more than 80% of incoming calls for the fear of the charges. So glad those days are over

It has never made any difference where in the world the other person is calling you from - at any carrier. The only thing that the receiving caller has ever been responsible for paying for is airtime, but that would be the same if the the person calling you was from another continent or if it was your next door neighbor calling.

Re: Calls from the USA

ccleemoff21 — Fri, 14 Feb 2020 07:47:45 GMT

The calls yourecieve are free. Calling party pays the long distance

Re: Calls from the USA

mpcdesign — Fri, 14 Feb 2020 07:51:40 GMT

Let them call you from the states. They pay, you save!

You want them to call you? How? Send them a text, or email and let them fork out the money. You save again!

Re: Calls from the USA

jadedetrey — Sat, 15 Feb 2020 02:34:38 GMT

Oh wow. Dang; I thought it was $8 for 400 international minutes. Oops. I call the syates a lot. I will have to ask them to call me instead. Where and how would I go to view my international usage thus far? For this bill cycle? Thanks.

Re: Calls from the USA

Luddite — Sat, 15 Feb 2020 02:53:47 GMT

@jadedetrey wrote:
Oh wow. Dang; I thought it was $8 for 400 international minutes. Oops. I call the syates a lot. I will have to ask them to call me instead. Where and how would I go to view my international usage thus far? For this bill cycle? Thanks.

@jadedetrey The $8 add-on is permanent until used up. To view it's usage login to your account and look under Data & add-ons. If you have minutes remaining you will see a line that looks like "xx/200 minutes". If there is no line it has all been used.