topic Re: HotSpot Not working in Get Support

HotSpot Not working

RobertM24 — Wed, 05 Jan 2022 14:29:28 GMT

I joined Public Mobile on the weekend and despite quite a bit of research, I have not found a way to get hotspots to work (even though the second device says it is connected).

I found an older thread where individuals were talking about changing the APN settings (particularily with a focus on adding "dunn"), however, my phone does not allow me to add new APNs or change existing ones.

Any other ideas for next steps? This was a fairly important feature for me, so I am hoping to figure it out.

On Android 9 btw

Re: HotSpot Not working

iPhoneUser — Thu, 13 Feb 2020 15:31:42 GMT

@RobertM24 wrote:
I joined Public Mobile on the weekend and despite quite a bit of research, I have not found a way to get hotspots to work (even though the second device says it is connected).

I found an older thread where individuals were talking about changing the APN settings (particularily with a focus on adding "dunn"), however, my phone does not allow me to add new APNs or change existing ones.

Any other ideas for next steps? This was a fairly important feature for me, so I am hoping to figure it out.

On Android 9 btw

Just to be clear. You have set up YOUR Android to be the HOTSPOT? If yes, did you assign a password for it?

Re: HotSpot Not working

gblackma — Thu, 13 Feb 2020 15:34:32 GMT

@RobertM24 inserting a freedom mobile SIM allows you to change your apn settings when other Sims, including PM Sims don't.

Re: HotSpot Not working

RobertM24 — Thu, 13 Feb 2020 15:49:14 GMT

@iPhoneUser wrote:
Just to be clear. You have set up YOUR Android to be the HOTSPOT? If yes, did you assign a password for it?

Correct. The device with the PM sim card is Android 9.

I did set up a password when I created the hotspot.

Re: HotSpot Not working

RobertM24 — Thu, 13 Feb 2020 15:52:24 GMT

@gblackma wrote:
@RobertM24 inserting a freedom mobile SIM allows you to change your apn settings when other Sims, including PM Sims don't.

Does this work universally?

I definitely do appreciate the input, but I hoping to be reasonably sure before I spend money on the solution.

Re: HotSpot Not working

gblackma — Thu, 13 Feb 2020 16:07:55 GMT

@RobertM24 I can't say for sure that it works universally. You could ask a friend to borrow one and insert it into your phone, or go to a kiosk, explain your situation and ask nicely for an old one to insert in your phone.

@RobertM24 wrote:
@gblackma wrote:
@RobertM24 inserting a freedom mobile SIM allows you to change your apn settings when other Sims, including PM Sims don't.
Does this work universally?

I definitely do appreciate the input, but I hoping to be reasonably sure before I spend money on the solution.

Re: HotSpot Not working

hycm53 — Thu, 13 Feb 2020 16:18:23 GMT

@RobertM24 wrote:
I joined Public Mobile on the weekend and despite quite a bit of research, I have not found a way to get hotspots to work (even though the second device says it is connected).

I found an older thread where individuals were talking about changing the APN settings (particularily with a focus on adding "dunn"), however, my phone does not allow me to add new APNs or change existing ones.
Another suggesting is turn off Data Saver on your phone.

Any other ideas for next steps? This was a fairly important feature for me, so I am hoping to figure it out.

On Android 9 btw

There is a small app can add new APN on Android phone. I used it for my Asus Zonfone 4 Max to add new APN. If you need it send message to me.

Another suggesting is turn off data saver on your phone.

Re: HotSpot Not working

Staliger — Thu, 13 Feb 2020 16:13:43 GMT

@RobertM24 wrote:
I joined Public Mobile on the weekend and despite quite a bit of research, I have not found a way to get hotspots to work (even though the second device says it is connected).

I found an older thread where individuals were talking about changing the APN settings (particularily with a focus on adding "dunn"), however, my phone does not allow me to add new APNs or change existing ones.

Any other ideas for next steps? This was a fairly important feature for me, so I am hoping to figure it out.

On Android 9 btw

What is your phone? I've just checked my SIM with Redmi Note 8 and Galaxy J1. They both create and connect to hotspots easily and internet is working for a connected device.

Re: HotSpot Not working

RobertM24 — Thu, 13 Feb 2020 16:58:11 GMT

@hycm53 wrote: There is a small app can add new APN on Android phone. I used it for my Asus Zonfone 4 Max to add new APN. If you need it send message to me.
Another suggesting is turn off data saver on your phone.

Is the app the one from RFD? "MyNewAPN"? I installed this, removed the sim card and restarted and it still doesn't work. Maybe it's specific to my phone?

Unfortunately, data saver is off already.

If the app is different, I'd be happy to try it as well

Re: HotSpot Not working

RobertM24 — Thu, 13 Feb 2020 16:59:42 GMT

@Staliger wrote:
What is your phone? I've just checked my SIM with Redmi Note 8 and Galaxy J1. They both create and connect to hotspots easily and internet is working for a connected device.

It's a Umidigi A5 Pro.

Re: HotSpot Not working

gblackma — Thu, 13 Feb 2020 17:10:34 GMT

Was your phone originally on Android 8.1 and then upgraded to 9? Here's a link involving APN problems with an Umidigi 3 https://productioncommunity.publicmobile.ca/t5/Getting-Started/android-8-1-apn-settings/td-p/357072

@RobertM24 wrote:
@Staliger wrote:
What is your phone? I've just checked my SIM with Redmi Note 8 and Galaxy J1. They both create and connect to hotspots easily and internet is working for a connected device.
It's a Umidigi A5 Pro.

Re: HotSpot Not working

hycm53 — Thu, 13 Feb 2020 17:30:31 GMT

@RobertM24 wrote:
@hycm53 wrote: There is a small app can add new APN on Android phone. I used it for my Asus Zonfone 4 Max to add new APN. If you need it send message to me.
Another suggesting is turn off data saver on your phone.
Is the app the one from RFD? "MyNewAPN"? I installed this, removed the sim card and restarted and it still doesn't work. Maybe it's specific to my phone?

Unfortunately, data saver is off already.

If the app is different, I'd be happy to try it as well

Yes, It's called "MyNewAPN_test". I think it's the same as you said.