topic Cannot do searches on phone in Get Support

Cannot do searches on phone

manofsteel — Wed, 05 Jan 2022 14:29:13 GMT

My account states I have $70 available funds plan says 1gb At 3G speed

I have shut down the iPhone and restarted

APN says sp.mb.com

username and password are blank

Even removed the SIM card and reinstalled

Showing 3 bars

Re: Cannot do searches on phone

NDesai — Thu, 13 Feb 2020 03:58:14 GMT

@manofsteel Did you verify you have data available to use? Check on the Overview page in your self-serve account. It should be listed in the add-on section. If its not there, then that means you have used up all of 1GB of data.

Re: Cannot do searches on phone

CannonFodder — Thu, 13 Feb 2020 04:14:34 GMT

And then there's the semi-obvious solution - make sure data is enabled on the phone....

Re: Cannot do searches on phone

iPhoneUser — Thu, 13 Feb 2020 04:42:40 GMT

@CannonFodder wrote:
And then there's the semi-obvious solution - make sure data is enabled on the phone....

If that does not work try ......APN isp.mb.com...... add an i

Then reboot phone.

Re: Cannot do searches on phone

darlicious — Thu, 13 Feb 2020 10:19:56 GMT

@manofsteel

Make sure your APN settings are correctly configured for public mobile:

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Re: Cannot do searches on phone

CannonFodder — Thu, 13 Feb 2020 17:33:03 GMT

And if what @darlicious typed above doesn't work, leave those last two lines blank, because it didn't work for me when I used those values for the last two lines.