topic Re: New phone connection in Get Support

New phone connection

jissebastian619 — Wed, 05 Jan 2022 14:28:59 GMT

Is it possible to get a phone with a connection in public mobile

Re: New phone connection

NDesai — Thu, 13 Feb 2020 01:56:43 GMT

@jissebastian619 Public Mobile is BYOD only. What phone do you have? You can check the compatiblilty here: https://www.publicmobile.ca/en/bc/get-started

Re: New phone connection

gblackma — Thu, 13 Feb 2020 01:54:19 GMT

@jissebastian619 , PM doesn't sell phones. You bring your own phone here, PM only sells plans.

@jissebastian619 wrote:
Is it possible to get a phone with a connection in public mobile

Re: New phone connection

jissebastian619 — Thu, 13 Feb 2020 01:55:15 GMT

Is there any chance in the near future?

Re: New phone connection

NDesai — Thu, 13 Feb 2020 01:56:05 GMT

@jissebastian619 wrote:
Is there any chance in the near future?

Topic never came up in 5 years, so chances are very less.

Re: New phone connection

jissebastian619 — Thu, 13 Feb 2020 01:57:44 GMT

How can we contact PM directly. Is there any customer service number?

Re: New phone connection

NDesai — Thu, 13 Feb 2020 02:01:03 GMT

@jissebastian619 wrote:
How can we contact PM directly. Is there any customer service number?

There is no phone number. They only provide support through ticket/private message/email.

We are here to address any questions or concers you have. Let us know.

Re: New phone connection

gblackma — Thu, 13 Feb 2020 02:04:51 GMT

@jissebastian619 there is this Umidigi line off phones here at amazon.ca https://www.amazon.ca/UMIDIGI/s?k=UMIDIGI . They are decently priced and give you good bang for your buck.

You contact PM through moderators. But, that's useless here, since they cannot change policy. A better idea would be to give us an idea of,the amount you would like to spend on a phone, what you would like to do with it and you can get some help here. Post this in the lounge below.

@jissebastian619 wrote:
How can we contact PM directly. Is there any customer service number?

Re: New phone connection

darlicious — Thu, 13 Feb 2020 02:29:34 GMT

@gblackma It would be better for @jissebastian619 to either post in discussions, getting started or even phones and hardware. @jissebastian619 just choose the category that bests suits your question. You can make several posts/threads to answer each question if you like. If you want to explore your plan options post in plans and add ons. Different phones you could purchase.....in phones and hardware....and so on.

Re: New phone connection

Gregmt — Sun, 16 Feb 2020 11:41:24 GMT

There is no support from Public Mobile thought phone. Support is all done through community and privately connecting to Public Mobile moderators. You just log in to your online account and click on support and select message moderator