topic Re: Can I join PM without changing number in Get Support

Can I join PM without changing number

theNorthFish — Wed, 05 Jan 2022 14:28:29 GMT

Hi,

I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.

Re: Can I join PM without changing number

gblackma — Wed, 12 Feb 2020 17:56:35 GMT

Yes you can @theNorthFish

@theNorthFish wrote:
Hi,

I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.

Re: Can I join PM without changing number

theNorthFish — Wed, 12 Feb 2020 17:57:16 GMT

@gblackma wrote:
Yes you can @theNorthFish
@theNorthFish wrote:
Hi,

I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.

perfect, could you please tell me how to make it?

Re: Can I join PM without changing number

Dunkman — Wed, 12 Feb 2020 17:57:35 GMT

@theNorthFish

Yes, you can joint PM without changing number.

You can port your number over from your previous carrier. Either on activation of the SIM card or afterwards via the self service account.

Re: Can I join PM without changing number

Anonymous — Wed, 12 Feb 2020 18:00:12 GMT

@theNorthFish wrote:
Hi,

I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.

Of course. It's what they call transfer number. Or perhaps more commonly - port number.

Your other service needs to be active.

Edit: jeez one thumb typing is a lot slower than four fingered typing. I'm no touch typist and nor have I mastered two thumb typing on a small screen.

Re: Can I join PM without changing number

Dunkman — Wed, 12 Feb 2020 17:59:23 GMT

@theNorthFish wrote:
@gblackma wrote:
Yes you can @theNorthFish
@theNorthFish wrote:
Hi,

I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.

perfect, could you please tell me how to make it?

@theNorthFish

Here is the help article on porting over your number.

https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

Re: Can I join PM without changing number

Jb456 — Wed, 12 Feb 2020 17:59:30 GMT

Read this from @Luddite about being prepared to port your number

https://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827

And then below is the guide to porting

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Start-Guide-Setup-Activation-Port-Data/m-p/80123#M13384

Re: Can I join PM without changing number

theNorthFish — Wed, 12 Feb 2020 18:03:40 GMT

does it charge me if I port my old number? could you please tell me the steps to make it? thanks a bunch

Re: Can I join PM without changing number

Jb456 — Wed, 12 Feb 2020 18:04:38 GMT

@theNorthFish wrote:
does it charge me if I port my old number? could you please tell me the steps to make it? thanks a bunch

No charge I listed the whole guide for you on the above post.

But here it is again

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Start-Guide-Setup-Activation-Port-Data/m-p/80123#M13384

Re: Can I join PM without changing number

Anonymous — Wed, 12 Feb 2020 18:07:10 GMT

@theNorthFish wrote:
does it charge me if I port my old number? could you please tell me the steps to make it? thanks a bunch

Other than the SIM and plan there's no charge.

Welcome to a place that is more self serve and hands on. If you feel you need more help you can always get set up in a store.

Re: Can I join PM without changing number

geopublic — Wed, 12 Feb 2020 18:07:43 GMT

@theNorthFish wrote:
@gblackma wrote:
Yes you can @theNorthFish
@theNorthFish wrote:
Hi,

I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.

perfect, could you please tell me how to make it?

@theNorthFish

Re: Can I join PM without changing number

Lar — Wed, 12 Feb 2020 18:16:00 GMT

@theNorthFish Just make sure you keep the old provider account paid up until you port the number over you want to keep. Also please be aware the PMobile does not have a call centre so any problems will be handled either by the community or the mods if the problem involves your accouint. Welcome and Cheers

Re: Can I join PM without changing number

Jb456 — Wed, 12 Feb 2020 18:37:24 GMT

@theNorthFish don't forget a referral code for a $10 sign up bonus.

Welcome to Public Mobile 🙂

Re: Can I join PM without changing number

kselmak — Wed, 12 Feb 2020 18:40:03 GMT

Hi @theNorthFish

You have 3 options.

1. Go into a store and have a clerk open your account and port the number.

2. Get a sim and port the number during the signup process

3. Signup for public mobile, test it, make sure it works well with you phone and in your area, then initiate the transfer from your selfserve account.

Depending on how you would like to proceed, we can give you more detailed steps

Make sure you number is active with your old provider

Welcome to public Mobile

Re: Can I join PM without changing number

computergeek541 — Wed, 12 Feb 2020 21:29:56 GMT

@theNorthFish wrote:
Hi,

I have already had a number of other network, is it possible to join public mobile without changing my old number? Thanks.

Yes: Usually, you can transfer a phone number from another carrier to Public Mobile. However, there are some exceptions to this all not all phone numbers are eligibile. For example, Public Mobile must also offer local phone number in the city that your phone number is from. If they don't, the number can't be ported in.

Re: Can I join PM without changing number

AresPalace — Wed, 12 Feb 2020 23:38:35 GMT

Yes, I would first join public mobile without porting your old number first.

After you successfully joined Public Mobile, I would then log into your self serve account.

In the big "My Profile" box under the "referral" box, there should be an option to "Change Number." Afterwards, there is going to be an option to port your number from your previous providor.