topic Re: Call Waiting in Get Support

Call Waiting

ckkong — Wed, 05 Jan 2022 14:27:30 GMT

My friend has PM, but sometimes when his phone there is no call waiting. Other times when I call him, he told me he is on the other line. I know that when I was on Koodo I had call waiting. I wanted to know if all the PM plans actually has call waiting?

Re: Call Waiting

Jb456 — Tue, 11 Feb 2020 16:25:09 GMT

Yes they do have call waiting

Re: Call Waiting

ckkong — Tue, 11 Feb 2020 16:26:43 GMT

Thank you!

Re: Call Waiting

ckkong — Tue, 11 Feb 2020 16:27:27 GMT

How come sometimes the phone is busy though?

Re: Call Waiting

melissaTr — Tue, 11 Feb 2020 16:28:31 GMT

Hello,

PM have call waiting. You have to set it up in your phone.

I found this website help with setting all of the calling features

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Features/ta-p/249348

Hope it's help.

Re: Call Waiting

ckkong — Tue, 11 Feb 2020 16:55:28 GMT

Thank you.

Re: Call Waiting

computergeek541 — Tue, 11 Feb 2020 20:09:38 GMT

@ckkong wrote:
How come sometimes the phone is busy though?

I believe that if someone gets sent to your voicemail at the same time as someone else, the second person receives a busy signal.

Re: Call Waiting

ckkong — Fri, 14 Feb 2020 17:39:55 GMT

Thank you!

@computergeek541 wrote:
@ckkong wrote:
How come sometimes the phone is busy though?
I believe that if someone gets sent to your voicemail at the same time as someone else, the second person receives a busy signal.

Re: Call Waiting

ckkong — Sun, 16 Feb 2020 20:08:27 GMT

@ckkong wrote:
Thank you!
@computergeek541 wrote:
@ckkong wrote:
How come sometimes the phone is busy though?
I believe that if someone gets sent to your voicemail at the same time as someone else, the second person receives a busy signal.

How about when I call and after it does the dial tone it immediately directs me to the voice mail? Does that mean that the phone is turned off or on another call?

Re: Call Waiting

computergeek541 — Mon, 17 Feb 2020 03:02:48 GMT

@ckkong wrote:
@ckkong wrote:
Thank you!
@computergeek541 wrote:
@ckkong wrote:
How come sometimes the phone is busy though?
I believe that if someone gets sent to your voicemail at the same time as someone else, the second person receives a busy signal.

How about when I call and after it does the dial tone it immediately directs me to the voice mail? Does that mean that the phone is turned off or on another call?

There is no dial tone when using a cell phone, but if you reach someone's voicemail when calling that person, it could be one of a few different things:

-that person rejected your call

-the receiving person's phone has no signal or is turned off

-person is blocking your calls

-receiver is already in a call but doesn't have call waiting

-temproary network problem on the other end

Re: Call Waiting

ckkong — Wed, 26 Feb 2020 01:12:53 GMT

@computergeek541 wrote:
@ckkong wrote:
@ckkong wrote:
Thank you!
@computergeek541 wrote:
@ckkong wrote:
How come sometimes the phone is busy though?
I believe that if someone gets sent to your voicemail at the same time as someone else, the second person receives a busy signal.

How about when I call and after it does the dial tone it immediately directs me to the voice mail? Does that mean that the phone is turned off or on another call?
There is no dial tone when using a cell phone, but if you reach someone's voicemail when calling that person, it could be one of a few different things:
-that person rejected your call
-the receiving person's phone has no signal or is turned off
-person is blocking your calls
-receiver is already in a call but doesn't have call waiting
-temproary network problem on the other end

Thank you for the response. I see. He is also Public Mobile and was the one that recommended to get this phone service. There is also the possibility he is in the basement and cannot receive the signal or a place where the signal cannot be reached. My friend has mentioned before that there is a electrical room that prevents the phone from receiving calls or making calls. Basements of buildings also have this issue that messages get delayed and phone calls don't go through. I also am aware that the previous phone he used to use had problems and he wasn't receiving calls and messages from time to time.