topic Re: Error changing phone plan in Get Support

Error changing phone plan

Tman — Wed, 05 Jan 2022 14:27:00 GMT

Anyone getting this message when they are working around trying to change plans? My page didn't come up with my plan or options to select for new plans. If I clicked one of the menu options it made me re log in, and if I clicked see more options this is what I got. Strange. What are your thoughts? Do you think that this issue will persist, or will it be reconciled? Thanks and cheers.

Re: Error changing phone plan

GR — Fri, 11 Oct 2019 21:49:53 GMT

@Tman it does that sometimes. Try it with chrome browser if you can and if it still does it wait 30 minutes or so and try again!

Re: Error changing phone plan

popping — Fri, 11 Oct 2019 22:13:01 GMT

@Tman

Close your browser to start a new seesion and re-do the plan change again.

Re: Error changing phone plan

Dunkman — Fri, 11 Oct 2019 22:14:27 GMT

@Tman

Website can be finicky.

Clearing cache, trying a different web browser or going incognito mode. Even sometimes trying a different device might be helpful.

Re: Error changing phone plan

Kim1971kim — Tue, 05 Nov 2019 16:29:05 GMT

Try doing it on your phone it might work better

Re: Error changing phone plan

computergeek541 — Tue, 05 Nov 2019 16:49:33 GMT

@Kim1971kim wrote:
Try doing it on your phone it might work better

Since October 10, i would think that issue has already been solved.