topic Re: Can't send public mobile error 38. in Get Support

Can't send public mobile error 38.

elegant056 — Wed, 05 Jan 2022 14:26:50 GMT

I can't able to send text messages to one number and that number is also public mobile.

Re: Can't send public mobile error 38.

GR — Fri, 11 Oct 2019 14:06:21 GMT

@elegant056 restart your phone and try again ! If it still does the same send a message to the Moderator_Team and ask them for help

https://publicmobile.ca.ada.support/chat/

Re: Can't send public mobile error 38.

will13am — Fri, 11 Oct 2019 14:12:51 GMT

@elegant056, what messaging app are you using? Check to see if the person you are trying to send to has been placed on the block list. Try also going to the messaging app, delete the app cache, force close, reboot phone.

Re: Can't send public mobile error 38.

wingin — Fri, 11 Oct 2019 14:13:59 GMT

I would think restart will fix the problem. If not, check if you have block this contact. It's weird that only 1 number that didn't work

Re: Can't send public mobile error 38.

ighsaw — Fri, 11 Oct 2019 14:35:43 GMT

I have had issues sending text to other devices - android to apple. I downloaded and started using Textra and it solved the problem